Epic Senior Systems Analyst, Professional Billing

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with 375 physicians and 100 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

The Epic Certified Sr. Systems Analyst will build, support, optimize, and maintain the Epic electronic health record.  This role will work closely with clinicians and providers to enhance and optimize the clinical and financial workflow and processes using appropriate automated system solutions.  The ability to maintain and implement new functionality, system upgrades, and enhancements is required. The role requires a blending of technical skills with a reasonable comprehension of the operational department and its information systems tools and requirements. In addition, this role provides analytical expertise to information systems end-users with the overall objective of improving the use of application systems functionality (e.g., enhancing workflow, optimizing business processes, and identifying appropriate systems solutions).

This role will be supporting Professional billing EPIC modules. The ideal candidate needs to be Epic-certified and have experienced building and maintaining billing. 

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Oversees and directs small to medium-scale or cross-functional projects.  Develops project plans and timelines and coordinates resources to complete tasks.

• Identifies opportunities to leverage technology and application functionality to improve business practices and functionality

• Develop and document system requirements and specifications for enhancements and change requests

• Responsible for verification that application coding meets the customer needs and agreed-upon specifications with minimal defects

• Identifies application and project issues. Develops and maintains issue lists to ensure ownership. Documents mitigation and closure to issue.

• Serves as a liaison between end-users, IT, and software vendors to align technology to operational business processes

• Communicate all necessary application changes, enhancements, and procedures to all necessary department teams.

• Performs analysis of new release/upgrade functionality to determine the impact on user workflow

• Responsible for application documentation for workflow, enhancements, upgrades, and testing to include test scripts, scenarios, and test plans for new functionality and performs testing to identify issues or bugs and remediate issues

• Assists team lead/manager in the training and development of new Analyst

• Develops project schedule/timeline for the request for service and project and communicates to project team.

• Performs other duties as assigned

Minimum Qualifications

Education

• An Associate's degree or higher, or an equivalent combination of training and experience.
• Certification in the appropriate Epic module, or the willingness to certify within 6 months of hire.

Experience

• A minimum of 2 years of experience within a relevant business department.

• A minimum of 4 years of Epic application Analyst experience.
• A minimum of 3 years of Systems Analyst experience.

Physical Requirements

• Walk, stand, and reach outward on a constant basis in an office setting.
• Must be able to occasionally lift, carry, push, or pull over 50 lbs. as part of the role.
• Regularly exposed to healthcare settings that may require personal protective equipment.
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.