Position:Epic Inpatient Orders
Location: San Mateo, CA (Hybrid - approximately on average 1 week of onsite requirement per month)
Duration: 3 Months
Description/Scope of Work
- Completing application build requirements module tasks assigned as part of our first new install of Epic Electronic E.H.R implementation project
- Complete assigned application tasks as part of implementation project timeline/milestones/phase
- Workflow analysis, build, and documentation in collaboration with internal and external team members.
- Ability to translate requirement/concepts into functionality.
- Complete assigned tasks/assignments, proactively aligned with project scope and build requirements set forth by our Epic Project Team
- Completion of assigned application tasks on time as set forth by our Epic Project team alignment with our Implementation timeline/project phase to support our project Go live readiness
- Assist with facilitating end-user/business owner needs into system specifications and configuration requirements based on Epic Foundation build under the direction of the
- Epic Project team Manage navigation of migration paths, change control process/governance, and ticket management processes.
- Maintains high standards for quality application design, build, testing, and other tasks.
- Ability to balance multiple priorities simultaneously.
- Ensures adequate documentation is provided for support of build and end-user training utilizing the tools specified by the Epic project team
- On time delivery of tasks assigned as part of our implementation
- Adherence to Epic foundation build and build design tasks, guiding principles, change control process, affiliate naming and numbering convention as set forth as part of the implementation project
- Participation in project implementation activities and events, workflow, design team, project team meetings
- Provide input, acts as a team resource, utilizes Epic system knowledge, provides excellent customer service
- Facilitates workflow adoption of new processes
- Comprehends and practices standards such as shared vs. separate build guidelines,
- Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.
- Maintains up-to-date application knowledge for assigned applications/process areas.
- Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks.
- Participates in discussions related to the development of training content for users.
- Under the direction of senior project team members, performs workflow analysis and design, execute build requirements
- Facilitates workflow adoption on new processes
- Participates in system testing events by executing scripts, analyst project activities dictated by our Epic project phases to assist in on time/on budget Epic project implementation.
- Accurately documents and reports any noted errors or deficiencies.
- Maintains up-to-date application knowledge for assigned applications/process areas.
- Utilizes appropriate resources to further knowledge to address issues or complete assigned task
- Provides support to departments/end users during system upgrades and optimization activities
Examples of Duties
Examples of duties include but not limited to:
- Fulfilling Epic module build requirements for the assisted module that the analyst has a current/active Epic certification, as part of our new installation of Epic.
- Obtaining Build requirements under the guidance of the Epic Project Team
- Collaborating with SME's, SMCH Analysts, Epic analysts and project Team
- Meeting project deadlines for build requirements
- Documentation of build and design decisions within specified project tracking tools and locations
- Participation in Workgroup design and build sessions
- Provide feedback and possible recommendations based on Epic Foundation build
- Participates in planning, implementation and project phase activities for the assigned application module which will include being on-site at times (hybrid- some remote work) with the customer, gathering specifications, asking discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design, and tracking risk/issues and requests.
- Completion of assigned application tasks on time as set forth by our Epic Project team alignment with our Implementation timeline/project phase to support our project Go live readiness
Requirements:
- Current Active Epic Certification in assisted application with minimum of 2 years of Epic model design, build, implementation experience within a healthcare organization
- Be able to meet onsite (hybrid) requirements approximately 1 week per month in San Mateo County CA.
- Competent to work at the highest technical level of all phases of application systems analysis, workflow analysis, build, design, testing, interface knowledge and programming activities.
- Possesses comprehensive knowledge of the inpatient/outpatient registration/scheduling environment and hospital operations, procedures/functions and the relationships between them.
- Exhibits solid knowledge of the registration and scheduling workflows and the integration with clinical processes and practices
Qualifications
Current Active Epic Certification in assisted module
Education & Experience
- Two (2)+ years of Epic "assisted application design, build, implementation experience within a healthcare organization
- Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
Knowledge, Skills, & Abilities
- Electronic health record systems, specifically Epic software applications.
- Software development life cycle including requirement gathering and analysis, design, implementation or coding, testing, deployment and maintenance.
- Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application tables.
- Clinical applications and regulatory standards, a wide range of application functionality, content, and associated workflows.
- Policies, procedures, and business operations.
- Adherence to Established project guiding principles
- Adherence to procedures in project management and project management methodologies utilized with new Epic installations in a healthcare organization
- Approaches problems constructively by focusing on how to move a project forward.
- Excellent attention to detail and demonstrates solid organizational skills.
- Possesses strong interpersonal skills and effective communication skills, written and oral.
- Demonstrates the ability to adapt to project changes related to scope, schedule, workflow, and system utilization.
- Demonstrates the ability to build relationships and effectively communicate with the project team, and key stakeholders, including clinical and non-clinician. Works closely and collaboratively with other project team members and organizational leaders.
- Displays a solid understanding of computer systems, interfaces, software, and IT functions.
- Must possess the ability to understand the integration of applications and their impact on business process and operations.