Epic Health Planet Population Health Analyst (Hybrid)

Job Description
Jupiter Medical Center is reimagining how to restore the community's health and wellness. Award-winning physicians, world-class partnerships and innovative techniques and technology enable Jupiter Medical Center to provide a broad range of services with specialty concentrations in cardiology, oncology, imaging, orthopedics and spine, digestive health, emergency services, lung and thoracic, women's health, weight management and men's health. Our medical center consistently performs in the top 10 percent of hospitals for patient quality and satisfaction and has earned the highest rating in the region for quality of care.
The Epic Healthy Planet Population Health Analyst is the primary support contact for multiple Epic applications, including Healthy Planet Population Health, CMS claims Compass Rose Comprehensive Care Coordination. They coordinate all issues for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations. This analyst position also includes clinical care management, foundation system/CMS ACO quality measures, Happy Together Longitudinal Plan of Care, Roster Management Engine. Responsibilities include, but are not limited to, the following:

• Acting as the primary support contact for the application's end-users
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them.
• Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software.
• Identifying and implementing requested changes to the system
• Serving as a liaison between end users' workflow needs and Epic implementation staff.
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
• Participating in training and working with end users
• Troubleshooting problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
• Other duties as assigned.

Requirements

• Preferred but not required certification in Epic
• Preferred but not required clinical background
• Bachelor's Degree preferred or a combination of college education studies and/or relevant experience.
• Proficient in MS Office applications.
• Prior analyst experience working with Population Health and case/care management systems.
• Prior experience with the Epic Healthy Planet Population Health solution a plus
• Work history/knowledge of Population Health concepts and workflows.
• Work history/knowledge of case/care management workflows and wellness programs.
• Familiarity or background in quality reporting initiatives such as PQRS, ACOs/MSSP, and MU
• Familiarity with health plan concepts and workflows.

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