Epic Application Coordinator/Analyst (Hybrid) (Bhjob1435_31518)

Epic Application Coordinator/Analyst (HYBRID) (1 WEEK/MONTH ON SITE)
Job Description:

• The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Cadence Enterprise Scheduling & Prelude Registration.
• The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules.
• This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.

Responsibilities:

• Serve as the primary support contact for the application's end-users
• Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
• Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
• Evaluate hardware availability and software requirements
• Identify issues that arise in the application and working to resolve them
• Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
• Identify and implement requested changes to the system
• Serve as a liaison between end users' workflow needs and Epic implementation staff
• Maintain regular communication with Epic representatives, including participating in weekly project team meetings
• Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
• Review the status of projects and issues on an ongoing basis with leadership
• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

Required Skills/Experience:

• Certified by Epic in Cadence Enterprise Scheduling & Prelude Registration. Required 5 Years
• Epic implementation or operations support experience Required 8 Years
• Health IT experience Required 8 Years
• Familiarity with Epic tools: Cadence Required 5 Years
• Understanding of the operational practices of scheduling and payer authorization, including provider scheduling & medical record flow for appointments Required 8 Years
• Knowledge of areas that integrate with Cadence, including check-in, registration, benefits, referrals, PCP assignment, and orders Required 5 Years
• Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios Required 8 Years
• Familiarity with health plan concepts and workflows Required 5 Years
• Working knowledge in application development and system integration Required 8 Years
• Skilled in enterprise systems and familiarity with best business practices related to systems Required 8 Years
• Familiarity with legal requirements and operational policies related to patient and family privacy practices Required 5 Years
• Working knowledge of security protocols for systems utilized Required 8 Years
• Working knowledge of the current architecture of systems and information to troubleshoot problems Required 8 Years
• Working knowledge of the business functions and system needs of unit to develop working specifications for software application solutions Required 8 Years
• Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates Required 8 Years
• Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality Required 8 Years
• Coordinate and direct computer systems and application design and development Required 5 Years
• Experience in assessing user needs through discussion with customer Required 8 Years
• Able to convey technical information to client and promote understanding of relevant issues Required 8 Years
• Software quality assurance/testing experience Required 8 Years

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