Entertainment Administrator - Mandarin Speaker

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. We're continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.
The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.
As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!
POSITION SUMMARY / ESSENTIAL FUNCTIONS
The Entertainment Administrator (Mandarin Speaker) is under the direction of the Cruise Director and Assistant Cruise Director. The Entertainment Administrator is responsible for the quality and presentation of all printed materials on board including the Freestyle Daily and special publications as assigned. The Entertainment Administrator will also assist with Cruise Staff programs and activities as needed.

• The Entertainment Administrator will act as a liaison between the Cruise Director and other Department & Division Heads, Entertainers, Guest Lecturers and Clergy.
• Responsible for the layout, presentation and accuracy of the Freestyle Daily, following the guidelines and policies set forth with new branding and written materials.
• Must be familiar with all general and departmental information of the ship in regards to staterooms, facilities, service and activities available on board.
• Oversee and maintain professional look of all printed materials used by the department such as trivia sheets, Karaoke books, crossword puzzles, etc.
• The Entertainment Administrator will provide any supervision necessary for the Cruise Staff to assist with corrections, additions, printing and copying of any of the printed materials on board for the department.
• Must be able to take and transcribe notes accurately from the Cruise Director's meetings for distribution.
• The Entertainment Administrators responsible for serving as an effective leader in any of the assigned Cruise Staff activities, ensuring that each event takes place safely and promptly as scheduled.
• Each Entertainment Administrator must have the ability to serve as an effective Master or Mistress of Ceremonies.
• The Entertainment Administrator will assist in the ordering and storing of all supplies, gifts & prizes.
• Responsible for Cruise Staff inventories including Deal or No Deal, Bingo, Instant Wins, gifts & prizes, sports equipment, costumes, games, etc.
• Responsible for recording all Safety Meeting minutes and ensuring the Entertainment Department is completely updated with Computer Based Trainings, Familiarization Forms, and Platinum Promises.
• It is the responsibility of the Entertainment Administrator to be accessible and approachable with the guests. He/she must be capable of being a patient listener while making the guests feels at home.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.

QUALIFICATIONS / REQUIREMENTS

• Minimum two years of experience in the Service, Recreation, or Hospitality industry in a similar capacity is required. Prior experience in the tour/travel industry is preferred.
• Advanced level English verbal and writing skills, including the proper use of English grammar is required.
• Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, Fidelio Cruise, Micros) is required.
• Intermediate to Advanced level of knowledge and experience managing last minute changes in itineraries, activities, events and schedules is required.

EDUCATION

• High school diploma or foreign equivalent is required.
• Bachelor's degree or foreign equivalency in Arts, Recreation, Hospitality or Business is preferred.

NORWEGIAN CRUISE LINE:
With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry. Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class. Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels. Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class. The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.
www.ncl.com
OCEANIA CRUISES:
Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience. Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe. Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas. Oceania Cruises will welcome the stunning new Vista in summer 2023.
www.oceaniacruises.com
REGENT SEVEN SEAS CRUISES:
Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally. Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces. The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.
www.rssc.com
GET SOCIAL WITH US!
Facebook: https://www.facebook.com/NCLHCareersShipboard
LinkedIn: https://www.linkedin.com/company/norwegian-cruise-line
https://www.linkedin.com/company/oceania-cruises
https://www.linkedin.com/company/regent
Instagram: https://www.instagram.com/ncljobs/
Twitter: https://twitter.com/NCLJobs
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.