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Form of work
SalaryThe Enterprise Architect with Azure focus is adept at isolating and analyzing root cause and determining the best course of action to take to prevent future occurrences for our clients. Combining deep technical knowledge and domain expertise, you will deliver a unique understanding of internal Microsoft resources along with the ability to set expectations aligned with the needs of our clients. You will have subject matter expertise in designing cloud and hybrid solutions that run on Microsoft Azure to troubleshoot and guide clients through system buildouts, migrations, and deployments. Review and work through complex tickets to ensure maximum performance in client environments.
- This position is not eligible to be performed in New York, Colorado, Oregon, or California.
Responsibilities:
- Partner with client stakeholders to translate business requirements into cloud solutions and deploy, upgrade, or migrate to the newest technologies.
- Review existing architecture and configuration plans and make appropriate recommendations to ensure future supportability.
- Conduct supportability reviews and provide a detailed assessment of a product’s current or planned configuration.
- Make recommendations on the best course to business scenarios that will reduce the time needed for successful deployments or migrations.
- Conduct root cause analysis of critical situations and make recommendations and plans for preventing recurrences.
- Collaborate with the TAM to examine ticket trends and identify recurring issues and common threads. Analyze issues and engineer changes to proactively prevent and solve current problems.
- Lead reactive troubleshooting or proactive service delivery, such as a risk assessment or a health assessment.
- Act as the SME through design, implementation, and support of solutions with Azure.
- Deliver technology-specific training that can be tailored and delivered in person or online to increase the client teams’ skills and depth of knowledge on key Microsoft technologies.
- Keep abreast of new technologies and application releases.
- Plan and configure work management, efficiency, and collaboration platforms and features.
- Perform technical architecture, design, installation, troubleshooting, and advisory services for clients’ projects.
- Articulate effectively to both technical and non-technical resources across all levels of an organization.
- Deliver compelling presentations to connect and influence diverse audiences and inspire change and adoption of new technologies.
Basic Qualifications:
- 10+ years of experience working with Microsoft Azure, Office 365, Windows Operating Systems (Windows Server 2012R2 or newer), Azure Active Directory, cyber security, and OSS.
- 10+ years of experience working with Enterprise customers in a consultative capacity.
- Experience in implementation, migration, and upgrades across Azure.
- Deep understanding and hands-on experience with organizational change processes.
- Demonstrated ability to work independently and as part of an extended team. Comfortable delivering presentations to audiences varying in size.
Preferred Certifications/Qualifications:
Education:
- A degree in Computer Science, Management Information Systems, Business, or related field or equivalent work experience.
