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SalaryCompanyDescription
GoHealth Urgent Care is transforming on-demand care through an innovative model with a deep patient and consumer focus, data-driven operations, and cutting-edge technology. GoHealth is one of the fastest growing on-demand care companies in the country with over 270 locations across New York, Connecticut, Delaware, Maryland, North Carolina, Arkansas, Missouri, Oklahoma, Oregon, Washington, Michigan, Texas, Virginia and California, and dozens of additional sites under contract over the next 12 months.
GoHealth has a unique partnership model and a multi-channel delivery strategy that focuses on the communities it serves with innovative healthcare solutions. From full-service urgent care, to Behavioral Health solutions, to Pediatric urgent care and Primary Care, we are constantly bringing new services to our markets based on the changing needs of our customers.
With a strong emphasis on customer satisfaction, GoHealth relies on Business Intelligence solutions to make informed, data-driven decisions. Innovative and award-winning center design, website and mobile check-in solutions lead to improved customer experiences, as well as operational efficiencies.
Prominent co-branding with its large, integrated health system partners and deep IT integration have led to increased volume and financial results, as well as improved clinical quality. GoHealth’s unique health system collaboration model has given its patients greater access to the entire healthcare continuum through same day or next day referrals to primary care physicians, specialists, and other ancillary services.
TPG Growth, one of the world’s leading investment funds, invested in GoHealth Urgent Care in 2014 to help launch the new urgent care brand and its national growth plan. TPG Growth is the middle market and growth equity investment platform of TPG, the world’s largest private equity firm with over $100 billion of assets under management.
PositionDescription
We are seeking a highly experienced and dynamic Enterprise Architect to shape the future of our technology infrastructure and ensure it aligns with the company’s strategic growth. This senior-level role requires a deep understanding of healthcare systems, technology platforms, regulatory requirements, and cybersecurity threats to design and implement robust and scalable enterprise platforms and solutions. The successful candidate will play a pivotal role in shaping the future direction of the organization, optimizing the systems and platforms to drive operational efficiency, superlative support, and effortless experiences.
Position Responsibilities
- Strategic Technology Planning and Leadership:
- Collaborate with senior leadership to understand business objectives. Evaluate current technology platforms to develop and execute comprehensive technology architecture which drives organizational goals and scale.
- Identify and prioritize key areas for technology platform changes or improvements including operational efficiency, digital transformation, and innovation initiatives.
- Define and drive the implementation of Enterprise Architecture standards and best practices.
- Develop Enterprise Architecture roadmaps and creating project solution architectures.
- Provides guidance and leadership in developing GoHealth’s technical staff through a culture of accountability, transparency, and continuous improvement.
- Document, monitor, measure and assess the impact of architecture changes, making necessary adjustments to optimize outcomes and achieve desired results.
- Systems Design and Integration:
- Design, model, and implement enterprise-level systems and applications, ensuring interoperability and seamless integration across the healthcare ecosystem.
- Assess and select appropriate technologies, platforms, and frameworks to support business needs.
- Create cost effective, dependable, available, and scalable design proposals by working collaboratively across the organization with senior business leaders, infrastructure teams, developers, security and compliance teams, and others as necessary.
- Collaborate with senior leadership on GoHealth’s strategic plan and ensure it include architecture solutions which align with our mission, vision, and long-term objectives.
- Security and Compliance:
- Ensure that enterprise technology solutions comply with healthcare regulations, applicable laws, and security requirements.
- Collaborate closely with the cybersecurity team to implement and maintain robust cybersecurity measures, including threat modeling, risk assessments, and incident response planning.
- Project Oversight:
- Provide guidance and oversight for technology projects, ensuring that they align with the Enterprise Architecture and strategic objectives.
- Collaborate with project managers to address technical challenges and mitigate risks.
- Collaborate with senior leadership to execute and align strategic priorities and ensure the proper allocation of resources occurs.
- Build and maintain strong relationships with key stakeholders, including executives, department heads, and external partners, to ensure alignment and support for technology and strategic initiatives.
- Communicate effectively with stakeholders at all levels, providing regular updates on transformation progress, project milestones, and architectural developments.
- Technology Evaluation and Innovation
- Stay abreast of emerging technologies and industry trends, assessing their potential impact and value to the organization.
- Evaluate and recommend new technologies that evolve GoHealth’s technical infrastructure and enhance efficiency, performance, and overall capabilities.
Position Requirements
- Bachelor's or master's degree in Computer Science, Information Technology, or a related field.
- 7+ years of progressive experience as a senior architect or technical lead in large healthcare IT organizations spanning multiple enterprise systems.
- In-depth knowledge of EHR platforms, interoperability standards, and regulatory requirements.
- Strong expertise in system design, integration, and architecture best practices.
- Familiarity with healthcare data management, privacy, and security considerations.
- Excellent communication and interpersonal skills.
- Ability to lead and influence cross-functional teams.
- In-depth knowledge of Microsoft 365 platforms, Azure, Okta, and accompanying technologies
- Expertise in cloud services, software as a service (SaaS), platform as a service (PaaS), microservices, and API's
- Strong aptitude for conflict resolution, problem solving, strategic planning and evaluation, and financial/ROI analysis.
- Strong and deep technical expertise across applications, data, infrastructure, and integrations as well as strong domain knowledge on what is “best in class” digital experience for Enterprise products.
- An inquisitive mind, endless curiosity, and passion for learning about technologies, industries, and new approaches to doing things.
- Exceptional decision-making skills and the ability to navigate ambiguity and complexity while driving positive change and achieving tangible results.
