Enterprise Account Manager - Insurance

Fusion Risk Management is a fast-growing, innovative company committed to fostering a supportive, inclusive environment and recognized by the Chicago Tribune and Built in Chicago for its culture!

Fusion is a leading provider of cloud-based software solutions for operational resilience, encompassing risk management, third-party risk management, information technology and security risk, business continuity and disaster recovery, and crisis and incident management. Recognized by Gartner, Forrester, Deloitte, and more, we seek to build a more resilient world by empowering organizations to make data-driven decisions and helping them achieve greater overall resilience.

Our flagship product, The Fusion Framework® System™, delivered on the Salesforce Lightning Platform, provides companies a North Star for operational resilience. Fusion serves mid-size organizations to Fortune 50 companies across various verticals including financial services, manufacturing, energy and utilities, retail, pharmaceuticals, and education.

We are looking to add talented individuals to our team who are passionate about our vision to build a resilient world together and inspired by the challenge of solving key business problems. We seek can-do people who fit the culture, align with our core values, and prioritize continued personal and professional development. If this sounds like you, read on!

Core Values

Our values are at the center of our company. They are the core ethics and principles that help define our personality as an organization and help give us focus and purpose. They are overarching, building blocks of our culture and can always be used as a consistent reference point our company-wide ethics.

• Trust: Earn teammates’ trust and assume positive intent; act with integrity; respect diversity of thought, skills, and background
• Passion: Make a difference; don’t wait until you’re asked or instructed; maintain a bias to action and impact
• Collaboration: Think systematically and see your role within the bigger picture; be accountable for your part of team success; put your teammates in a position to thrive
• Customer Centricity: Demonstrate a solid commitment to customer success by providing positive and consistent customer experiences (exhibiting professionalism, patience, respect, and knowledge); Proactively engage our customer community, seek customer feedback – be open to listening – and actively incorporate the voice of the customer into daily activities
• Growth: Strive for excellence; embrace change; prioritize continuous improvement

The Role

Fusion’s Enterprise Account Manager is responsible for identifying, engaging, and expanding relationships within large Financial Services organizations. The ideal candidate will have experience managing executive level relationships with Global Financial Services and Insurance clients.

Specifically, you will:

• Build and maintain strong relationships with key stakeholders and decision-makers within assigned accounts
• Manage complex sales-cycles up through the close, with C-level executives while appropriately leveraging internal and external resources
• Serve as the voice of the customer to provide feedback and insights to internal teams for product enhancement and innovation
• Successfully and consistently present the value of our Fusion Framework® Continuity Risk Management System™
• Build a pipeline of business opportunities by maintaining active engagement with existing prospects through creative prospecting and follow-up
• Forecast sales activity and achieve / over-achieve revenue targets while creating satisfied and referenceable customers
• Structure solutions to address client requirements
• Support development and presentation of

Milestones for the First Six Months

In one month, you'll:

• Complete all HR related onboarding requirements
• Build baseline understanding of Fusion’s offerings and the industry
• Acquaint yourself with Fusion’s process

In three months, you’ll:

• Develop a full territory plan
• Qualify existing pipeline
• Establish cross departmental relationships

In six months, you’ll:

• Engage in the full deal cycle
• Mature pipeline and continue qualification
• Execute territory plan

Knowledge, Skills, and Abilities

• Proven track record of successfully managing Insurance customer accounts and delivering results
• Well-developed analytical and problem-solving abilities to identify customer needs and drive appropriate solutions
• Curious nature with a passion for continual learning and quickly building product knowledge
• Strong communication skills, including oral, written, presentation, and interpersonal
• Ability to take ownership of assigned tasks and see them through to completion
• Comfortable working in a dynamic, fast-paced environment
• Willingness to travel up to 25% of the time

Qualifications

• Bachelor's degree or experience in lieu of degree
• 10+ years of quota-carrying enterprise level SaaS sales experience
• Working knowledge or Enterprise Risk and Resilience
• CRM experience, Salesforce/Gainsight a plus

This position may be performed remotely anywhere within the United States except for the states of New York, California, and Colorado.

Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.