Enrollment Agent - Customer Service (No Sales!)

Manpower Las Vegas is seeking an Enrollment Representative for Nevada DMV.

Responsibilities:

• Provide superior customer service to internal and external customers.
• Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software.
• Verify customer identity and scan required documents into database system.
• Successfully complete required biometric and data capture processes and paperwork on each customer.
• Track processing time for each applicant and ensure applicants are processed in appropriate order.
• Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards.
• Identify win-win opportunities to provide more products and services to customers.

​Qualifications:

• Administrative / Clerical experience
• Ability to prioritize and multitask
• Deadline and detail-oriented
• Ability to thrive in a fast-paced environment
• Excellent written and verbal communication skills