Job Description
Salary will be commensurate with scope of work experience
No relocation offered
Scope Of Work
1. Project Description: Support of Capital Projects in the Systems Business Unit2. Professional/Technical Title: Technical Writer (Managerial Level A)
3. Duration of Service Required: 52 Weeks4. Normal Work Week: 5 days a week (Monday – Friday, Saturday & Sunday if required)
5. No. of Hours Per Week: 40 Hours Week6.8:00 AM to 5:00 PM (includes lunch without pay)100%100%No
7. unpaid lunch break8. Work Location: , New York, NY
9. Reportsto: PE, AVP Technical Services, MTA C&D, Systems
10. Qualifications Requirement:• Bachelor's Degree, preferably in a technical field including any of following:
electrical engineering, engineering technology, computer engineering, computer technology, communication engineering, system engineering or related field with a focus on English, writing, or communications.• Experience in creating documentation for audiences with different levels of technical skill
• Excellent writing, editing, and communication skills• Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference
11. Experience Requirements:
• 5+ years of hands experience including developing specifications and drawings, installing, configuring, testing and commissioning equipment for one or more of the following types of communications systems:o UPS and power plant system, fiber and copper cable system, IP and analog telephone and intercom system, emergency alarm system, public address and customer information screen system, access control system, CCTV system, fire detection and alarm system, analog and digital wireless
communications system, wired IP and carrier grade (such as SONET, ATM, COE, MPLS-TP) communications system, virtualization system.l2. Licensing/Certification Requirements: None
13. Desired Skills/Training Requirements:• Experience working with government agencies.
• Hands-on technical experience in communication and systems engineering type projects preferred. See above for list of types of communications systems.
• Ability to analyze and synthesize complex content.• Knowledge of capital construction contracts and procedures.
• Experienced in writing project requirements and design criteria (PRDCs) for design-build projects.• Experienced in writing detailed specifications for design-bid-build projects.
• Experienced in developing master templates for PRDCs and specifications that may be easily re-used.
• Strong technical aptitude, ability to quickly learn new concepts and tools.• Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
• Ability to describe complex communications systems understandable to audience with rudimentary knowledge of the communications systems.• Excellent work ethic and strong intellectual curiosity.
• Ability to work quickly, efficiently, and multi-task.• Desire and ability to innovate and improve upon current processes.
• Track record of effective collaboration.• Excellent interpersonal, verbal and proofreading skills is a must.
• Strong analytic problem solving and interpersonal skills.• Strong working knowledge of Microsoft 365 Applications including SharePoint, Word, Excel & PowerPoint.
14. Description of Work:
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Research, outline, write and edit technical documentation, such as bid documents, contracts specifications, and procedures.• Train users on how to use technical documentation and terminology.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Prepare, review, and revise project specific technical documents.
• Prepare, review, and revise master templates using current PRDCs and detailed specifications. Coordinate with internal Contracts and Legal teams to ensure revisions provide sufficient technical content and of acceptable format and style.• Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
• Develop and implement a process for managing changes to technical documentation.• Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.
New Wave People is an Equal Opportunity Employer (EEO).
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