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Form of workWestgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
We are seeking a dedicated and skilled Resort Maintenance Technician to join our dynamic Resort Operations team. The successful candidate will play a vital role in maintaining the resort's facilities, ensuring a safe and enjoyable experience for our guests. This position involves a variety of tasks, including preventive maintenance, troubleshooting, and responding to guest calls.
- Perform engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership.
- General support by performing basic tasks such as painting, caulking, and repairing wall damages.
- Perform basic plumbing troubleshooting on toilets, tubs, jacuzzi, showers, faucets and sinks including unclogging.
- Ability to reset breakers and GFCI's, replace bulbs, determine voltage available using appropriate tool.
- Install and/or replace tv's, perform basic troubleshooting, programming of remote, tv and other electronics.
- Ability to troubleshoot appliances, replacement of minor components and assisting on full replacements.
- Actively participates in procurement and inventory process to ensure materials and tools are on-site for work.
- Ability to effectively operate resort operations devices & software (HotSOS and other applicable).
- Communicates professionally through radios, phones, emails, and verbal communications.
- Perform custodial and maintenance duties, as required by resort leadership.
- Ability to safely use hand tools, electrical & battery powered tools required by the job.
- Ability to work using ladders, scaffolds, lifts utilizing appropriate PPE.
- Must have the ability to follow safety guidelines & practices.
- Recognizes and identifies potential safety or security hazards in the property.
- Ability to communicate and interpret guest needs by positively interacting towards resolutions.
- Must comply with all CFI/Westgate Resorts policies and procedures.
- Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior.
- Other duties as assigned by resort operations leadership.
- Experience of 0 - 1 year of hands-on trades & maintenance experience in a resort or commercial environment.
- The individual must be energetic, self-motivated, and expressive with a keen eye for detail.
- Communicative to excel in guest and peer relations.
- Ability to be versatile, work well under pressure and execute to meet deadlines.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the person must possess and adhere to the following core values:
- Integrity - Doing what's right when no one is looking
- Passion - Creating positive impact
- Work Ethic - Having pride in your work
Education and/or Experience
- Minimum High School diploma.
- From 0 - 1 year in Engineering/Maintenance/Trades operations in a resort or commercial environment.
Certificates, License, Registrations
- Must have and maintain valid Driver's license.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand; walk; climb; bend; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member is occasionally required to sit and stoop, kneel, or crouch. The team member must regularly lift and/or move, push and/or pull up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Why Westgate?
- Comprehensive health benefits - medical, dental and vision
- Paid Time Off (PTO) - vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
