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Form of workRequisition ID: 77596
Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!
Position Specific Description
Florida Power & Light Company (FPL) is the largest rate regulated utility company in the United States serving more than five million customer accounts across the state of Florida. FPL is a subsidiary of NextEra Energy, Inc., headquartered in Juno Beach, FL, a clean energy company widely recognized for its efforts in sustainability, ethics, and diversity.
Florida Power & Light Company's Customer Solutions & Field Experience Department is seeking an Energy Solutions Specialist to join their team at our South Dade Service Center. Regarding the ideal candidate, Spanish speaking is highly preferred and necessary due to the territory this representative will serve which has a high concentration of Spanish speaking customers. Ideally, we're also looking for a candidate that has a Technical or an Associate degree.
This role is a gateway to several opportunities into our organization and we look forward to taking your career to the next level!
Job Overview
Employees in this role perform home energy assessments and provide a customized energy management plan that provides specific solutions to energy related issues and promotes products and services through a consultative sales process. This role maintains extensive knowledge of technical products and energy efficiency programs. Employees perform other technical field activities such as investigation and resolution of demand response customer claims and complex billing issues.
Job Duties & Responsibilities
Under general supervision:
Required Qualifications
Preferred Qualifications
Employee Group: Non Exempt
Employee Type: Full Time
Job Category: Customer Service
Organization: Florida Power & Light Company
Relocation Provided: No
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.
Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!
Position Specific Description
Florida Power & Light Company (FPL) is the largest rate regulated utility company in the United States serving more than five million customer accounts across the state of Florida. FPL is a subsidiary of NextEra Energy, Inc., headquartered in Juno Beach, FL, a clean energy company widely recognized for its efforts in sustainability, ethics, and diversity.
Florida Power & Light Company's Customer Solutions & Field Experience Department is seeking an Energy Solutions Specialist to join their team at our South Dade Service Center. Regarding the ideal candidate, Spanish speaking is highly preferred and necessary due to the territory this representative will serve which has a high concentration of Spanish speaking customers. Ideally, we're also looking for a candidate that has a Technical or an Associate degree.
This role is a gateway to several opportunities into our organization and we look forward to taking your career to the next level!
Job Overview
Employees in this role perform home energy assessments and provide a customized energy management plan that provides specific solutions to energy related issues and promotes products and services through a consultative sales process. This role maintains extensive knowledge of technical products and energy efficiency programs. Employees perform other technical field activities such as investigation and resolution of demand response customer claims and complex billing issues.
Job Duties & Responsibilities
Under general supervision:
- Identifies opportunities for improving the efficiency of complex residential energy systems by presenting project costs and savings in order to implement energy savings plan and achieve sales
- Performs residential energy assessments to solve energy related issues, educate customers and promote products and value added services
- Conducts on-site verification of residential and commercial Demand Side Management (DSM), Solar and energy conservation programs
- Participates in community outreach and media relations activities and is required to be on-call nights and weekends at various times during the year
- Verifies technical Contractor installations to ensure compliance with FPL's standards and procedures
- Performs other job-related duties as assigned
Required Qualifications
- High School Grad / GED
- Experience: 2+ years
- Valid Driver's License (NON CDL)
Preferred Qualifications
- Associates Degree
- Technical Certifications/Trade Schools in areas like HVAC, Electrical, Plumbing, etc.
Employee Group: Non Exempt
Employee Type: Full Time
Job Category: Customer Service
Organization: Florida Power & Light Company
Relocation Provided: No
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.
