Employment Specialist/Job Coach

WorkNowHawaii.org
1050 Queen St #100
Honolulu, HI 96814
(808) 202-2310

November 13th, 2023

Employment Specialist - 1

Job Coach / Job Developer
FTE 1.0 / $19.00 - $21.00

• Position Title: Employment Specialist 1 - Job Coach / Job Developer
• Position Summary:

Provides job development, employer outreach, and on-the-job coaching to individuals with disabilities receiving services in community-based jobs. Acts as liaison between client, employer, and Director of Employment Services to assist job seekers with disabilities in obtaining and maintaining employment. Provides coaching for clients and assists in developing skills during Trial Work Experiences. Maintains reporting requirements according to agency, local, state, and federal standards.

• Qualifications: Education: High school diploma or equivalent. Associate degree in human services, social work, or related field is beneficial.
• Experience: Experience working with people with disabilities is highly preferred. Experience conducting employer outreach or building connections to businesses is helpful. Physical Requirements: Able to lift up to 40 pounds in order to perform necessary tasks, such as physically assist clients (including wheelchair maneuver). Must be able to stand for up to 4 hours at a time if required by a client’s job position. Other:
• Ability to:
• Adapt to new workplace environments quickly and effectively.
• Build new professional relationships on a weekly basis.
• Keep calm and redirect clients when appropriate.
• Independently navigate new computer programs and job application platforms.
• Use assistive technology when needed to communicate with clients
• Creatively problem solve.
• Work weekends and evenings, as needed, based on the client's job schedules.
• Effectively communicate with various stakeholders in a timely manner.
• Must possess own transportation, valid driver’s license, good driving record and proof of vehicle insurance.
• Responsibilities:

Work collaboratively with the Director of Employment Services to set up clients for employment success. Gain understanding of clients holistically to best support them as they search for or begin a new job.

• Teach basic job seeking skills to individuals with disabilities. Support job seekers in crafting resumes and cover letters. Assess computer skills and tailor training based on skill level. Teach participants to use email, online applications, and job searching platforms. Conduct mock interviews and accompany clients to interviews.
• Conduct outreach via phone, email, video conferencing and in person to recruit potential employers.
• Provide one-on-one job coaching, training and intervention to individuals with disabilities in their workplaces, with the goal of job retention and increased independence. Model appropriate behavior in the workplace for the client, and coach individuals on how to handle different situations that will arise. Model respectful and dignified interactions with clients to promote positive interactions between clients and coworkers.
• Act as liaison, to the extent needed, between employer, client and Director of Employment Services to provide on-the-job support to client and employer.

• Support client’s growth through participation in collaborative team meetings, service plan meetings, timely incident report filing, and weekly contact notes.

• Is a contributing member of the Employment Services team and attends required team and agency meetings.

• Other duties as assigned.

• Requirements
• Must be able to complete all required training and onboarding programs. Work Now Hawaii will pay for all training programs. Within 6 months, complete required training and become ACRE certified.
• Within 18 months, complete required training and become CESP certified.
• Must be able to pass a background check
• Pass yearly TB Test as required by Hawaii Department of Vocational Rehabilitation
• Maintain a current valid driver’s license in accordance with Hawai‘i state law and access to a vehicle if required as part of the staff duties. The vehicle must have current motor vehicle registration, safety check, and insurance.
• Legally authorized to work in the United States
• Benefits
• Medical, Dental, and Vision insurance with 100% of premiums paid by Work Now Hawaii
• Competitive salary with opportunity for continual growth and advancement.
• PTO, Sick Time, and paid Holidays off.

This Job Description is not meant to be all inclusive, but rather to serve a prospective employee with an idea of the type of work conditions and demands required of the job.

Work Now Hawaii is an equal opportunity employer and values diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We encourage applicants from all backgrounds to apply and to bring their unique perspectives and experiences to our team.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Loan forgiveness
• Mileage reimbursement
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Honolulu, HI 96814: Relocate before starting work (Required)

Work Location: Hybrid remote in Honolulu, HI 96814