Address
Form of workThe ideal candidate will have experience and knowledge of the Paid Family and Medical Leave laws, rules, and business processes. They will have advanced employer customer service interaction and experience in employer or benefit investigations.
You will be a vital member of the Compliance Unit and are solely responsible to investigate employee complaints due to the employer possibly committing an unlawful act by interfering, restraining or denying their employee's right to take Paid Leave and/or discharged the employee for taking Paid Leave. This position is very independent. A successful candidate would work solo for long periods of focused time to review the evidence provided to make a determination if an unlawful act violation occurred. This full-time permanent position is 100% telework and may need to occasionally attend in office events or meetings.
NOTE: Only current employees of the Employment Security Department are eligible for this opportunity.As a Compliance Investigator, you will iInvestigate unlawful act complaints and make a determination if the employer has violated PFML laws and rules.
Some of what you'll be doing:
- Review complaints alleging an Unlawful Act has occurred.
- Decides if complaint falls within the Unlawful Act statutes.
- Investigates complaint by contacting both the complainant and employer.
- Fact-find/Investigate the allegations by reviewing received evidence.
- Decide if a violation has occurred.
- Compute damages assessment based on submitted evidence.
- Communicate to complainant and employer results of investigation.
- Educate employer on PFML roles and responsibilities, if needed.
- Work with Appeals Team and may be required to attend hearings.
- Partner with policy and operation teams on defining laws/rules around unlawful act statutes.
Bachelor's degree in business administration, accounting, public administration, law, or related field.
OR A combination of education and/or relevant experience,
OR One (1) year as a PFML Specialist 2.
Education to Experience Equivalences:
Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years
Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years
Applicable degrees include:
Business or Public administration| Accounting | Law | Or Related field.
Preferred Qualifications:
- Knowledge of PFML rules, laws, regulations, and policies.
- Advanced employer customer service interaction. Experience in employer or benefit investigations.
- Master's degree in business administration, accounting, public administration, law, or related field. Knowledge of ESD rules, laws, regulations, and policies.
- Active license as a Certified Public Accountant (C.P.A).
- Certified Internal Auditor, Certified Fraud Examiner (C.F.E), or other auditing certificates.
- Three (3) years of demonstrated experience in two or more of the following areas: Conducting research.
- Analyzing policies, laws, rules, or regulations.
- Conducting business analysis and developing requirements
- Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.
- Per Gov. Inslee's Directive 22-13.1, employees of the Washington State Employment Security Department (ESD) must be fully vaccinated against COVID-19. A person is considered fully vaccinated two weeks after the final dose of an authorized COVID-19 vaccine series. As a condition of employment, ESD employees are required to provide proof of vaccination before starting work. A medical or religious exemption may be requested for accommodation.
Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Ouragency's mission and valuesdrive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self. Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Jeanette Nelson or 564-200-2475 the Talent Acquisition Team, at hrrecruiting@esd.wa.gov or Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
Employment Type: Agency Internal - Permanent
