Emergency Shelter Monitor- Nights

Humility Homes and Services, Inc. (HHSI) is seeking a qualified individual to work on a full time basis Monday thru Friday from 3pm to 11pm in the Emergency Shelter.

Humility Homes and Services, Inc. Mission Statement: Humility Homes and Services, Inc. is committed to ending homelessness by offering housing opportunities and supportive services in the Greater Quad Cities area.

Humility Homes and Services, Inc. offers competitive benefits and is looking for a candidate who will adhere to our agency values of: Integrity, Quality, Accountability, Community, and "Housing is a Human Right".

Humility Homes & Services, Inc. is committed to respecting diversity and strengthening equity and inclusion, both in our workforce and in our community. HHSI is an EOE.

Job Description

Description:

The Shelter Monitor will assist guests by providing them hygiene supplies, basic referrals and support as they move towards permanent housing. Excellent communication skills, previous work experience with crisis management, mental health issues and substance abuse preferred. Qualified candidates will have a solid work history, reliable transportation and experience with Microsoft Word and Excel.

Shelter Supervision:

• Greet shelter guests and volunteers with a warm, caring attitude.
• Answer main phone, transfer calls, and answer questions.
• Direct volunteers to appropriate location.
• Refer Participants to mainstream resources including food assistance, meal sites, clothing sites (The Corner Closet) and primary health care.
• Provide for Participants' basic needs by handing out hygiene items, clothing, and bedding.
• Assist our Outreach Navigators by identifying most vulnerable individuals and referring them to appropriate services.
• Conduct hourly perimeter checks of the shelter property.
• Enforce shelter guidelines and work with the Safety Officer and Safety Engagement Supervisor on behavioral plans for specific participants.
• Complete intakes when necessary.
• Provides crisis intervention and advocacy for participants, as needed.
• Other duties as assigned.

Documentation:

• Completes daily log notes and incident reports. Files them in the appropriate locations.
• Communicates via email or call to the Shelter Operations Supervisor when critical incidents occur.

Position is open until filled.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person