Emergency Shelter Family Advocate

Full Time — Non-Exempt (40 hrs/week)
Starting Hourly Range: $22.60 - $24.04

Make a difference in your community. Do you believe in working towards justice through your direct advocacy? Do you want to join the team in the efforts towards self-determination, nonviolence practices and violence prevention for the benefit of API communities and those impacted by violence against women? The Center for the Pacific Asian Family is looking for a passionate and committed individual to fit that role!

The Center for the Pacific Asian Family (CPAF) is a non-profit organization recognized nationally for its pioneering work in domestic violence and sexual assault. CPAF’s multi-lingual and multi-cultural services include a 24-hour hotline, short term and long-term shelters, counseling, case management, and supportive services. CPAF also provides violence prevention programs, outreach, education and advocacy on the issues of family violence and violence against women, focusing on the Asian and Pacific Islander community.

CPAF is a community-based organization that draws from multiple disciplines to holistically serve individuals and families of many different sizes and cultural backgrounds. Staff work in environments where children are present and may be called upon to provide support as needed.

Summary Statement:

The Family Advocate (FA) supports survivors of domestic and sexual violence and their children entering CPAF’s Shelter Programs (SP) due to the violence in their homes. This includes providing relocation assistance, emotional support, case management and supportive services. In addition to carrying a caseload, the FA will assist in the development and coordination of shelter programs. The FA works closely with the Program Coordinators, Residential Counselors, interns and volunteers to ensure an effective and holistic response to all residents. This is a full time position at a 24-hour crisis shelter and will require flexibility in hours. Generally the schedule is Monday through Friday, with work from home days on Fridays, until further notice. Generally the 8 hour shifts will range anywhere between 8a.m. to 7p.m. However, FA’s may be asked to work other shifts such as (5pm – 12am) and (12am – 8am) or flex their hours to come in earlier or later than their scheduled shift to support the shelter needs.

Duties and Responsibilities:

• Direct Services: Work closely with other FA’s and Program Coordinators on admission decisions and coordinates safe transportation to shelter program (SP). Conducts orientation, intake and assessment of families into SP’s; develops weekly goal-oriented action plans and provides case management for survivors and their children; provides emotional support/counseling services; works with other team members and other teams across CPAF to coordinate supportive services; provides advocacy and accompaniments to survivors for their legal, court, housing, public benefits and medical appointments and other meetings as necessary; develops and updates relocation plans and personal budget with survivors; and maintains up-to-date electronic files in agency database as well as physical files on participants and program activities. Provides follow up services to program graduates entering permanent housing. Provides hotline support.

• Program Development & Planning: Develops, facilitates and schedules supportive programming (i.e. workshops, annual events, etc.) with other SP team members, interns and volunteers. Supports with weekly grocery shopping for residents as well as 2 additional office duties assigned by Shelter Program Manager.

• Shelter Services: Works closely with SP team members to ensure SP residents are provided with basic needs, including food, clothing, toiletries, etc.

• Travel requirements:Driving is an essential job function for this position. Therefore the employee must have valid driver’s license and use own vehicle or agency vehicle to perform duties. The FA will be required to transport clients to a variety of appointments that can include medical, public benefits, legal, as well as emergency transportation as needed to hospitals and shelter locations.

• Teamwork: Provide general support asked of all staff which may include: responding to emergencies, providing hotline or site coverage, providing translation, maintaining a functioning office. Participate in program and organizational development and fundraising, and attend staff and team meetings.

• Outreach: Identify/create opportunities to be an ambassador for CPAF’s mission.

Qualifications: The qualified candidate must possess demonstrated knowledge, skill, abilities and experience in the following areas:

General

• Committed to eliminating intimate partner violence, sexual abuse, and family violence; practices non-violence including non-corporal child discipline.
• Understands and is aligned with CPAF’s organizational values.
• Understands and appreciates Asian/Pacific Islander cultures; is able to work with diverse communities (race, ethnicity, sexual orientation, disability, age, gender identity, class, etc.). Bilingual in an Asian or Pacific Islander language preferred.
• Must submit to DOJ level Live Scan and subsequent arrest notification, annual TB test and annual driving record search.
• Must have access to reliable transportation to and from work.

Job Execution

• Experience in case management and facilitating women/children’s programs.
• Addresses crisis and conflict through open communication strong work ethic, self-directed and able to coordinate multiple tasks, and highly motivated.
• Able to work well independently and as a member of a team; able to work collaboratively and thrive in a flexible, evolving environment, adapt to situations and manage change effectively.
• Able to multi-task and demonstrate excellent organizational skills; prioritizing duties and responsibilities.
• Able to demonstrate attention to detail and provides follow-through on tasks assigned.
• Able to effectively and efficiently address crisis and problem-solve with open communication
• Able to plan work schedule respective to program needs, including working evenings or weekends if needed.
• Demonstrate excellent communication skills, both written and oral.
• Must complete 65-hour domestic violence/sexual assault certification training within six months of employment.

Interested parties, please apply here. No phone calls please.

Center for the Pacific Asian Family (CPAF) is committed to a policy of equal employment opportunity and does not discriminate against nor harass nor allow harassment against its employees or applicants on the basis of ancestry, age (40 and above), citizenship, color, disability (physical and mental, includes HIV and AIDS), domestic partner status, domestic violence victim status, genetic information, gender, gender identity, gender expression, marital status, medical condition (cancer/genetic characteristics), military or veteran status, national origin, political affiliation, race, religion, religious creed (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sex stereotypes, sexual orientation, request for FMLA, CFRA, or reasonable accommodation, transgender status, or any other category protected by federal, state or local law (“Protected Categories”). CPAF will not discriminate based on a perception that an employee or applicant is a member of one or more of the Protected Categories, or is associated with someone who is a member of one or more of the Protected Categories. CPAF is committed to fostering a diverse and safe work environment where employees respect one another and share a commitment to our organization’s mission, values, and strategies.

Job Type: Full-time

Pay: $22.60 - $24.04 per hour

Schedule:

• 8 hour shift

Application Question(s):

• CPAF partners with law enforcement to protect staff and clients in unsafe situations. Is this acceptable to you?
• Describe your experience connecting with or working within the API community.
• What is your experience working within a trauma-informed lens? What can you tell us about your experiences in gender-based violence prevention/survivor support (specifically with regards to domestic violence and sexual assault)?
• Do you speak an API language?

Experience:

• shelter: 1 year (Preferred)

Ability to Relocate:

• Los Angeles, CA: Relocate before starting work (Required)

Work Location: In person