Email Production Specialist (Salesforce Marketing Cloud)

Who we are:

At Amsive, we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it.

If you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you.
Who we are looking for:
Amsive is currently looking for a Salesforce Marketing CloudEmail Production Specialist to join our Email Services team. The position is full-time remote.
This position will be actively involved in email development, data list management, and provide internal and external customer support of the email service providers used. The Email Production Specialist will design and develop HTML emails daily, manage and load lists into SFMC, maintain subscriber attributes, and schedule emails within Salesforce Marketing Cloud platform.  The position will support existing and new email campaigns and automated programs. The ideal candidate should possess strong troubleshooting, problem-solving, strategic thinking, organizational, and teamwork skills.
What you will be doing:

• Set up, configure, test, and manage marketing automation campaigns and campaigns workflows
• Maintain subscriber/purchaser data, imports, and segmentation using a combination of tools and databases.
• Utilize SFMC and external email service provider applications to build, schedule and launch daily campaigns.
• Collaborate with the rest of the email marketing team to meet client goals and expectations.
• Analyze and report on email campaign results, highlighting successes, trends, and opportunities to improve.
• Work with cross functional teams to resolve customer issues and escalate complex problems to appropriate team members.
• Create and update product documentation.

• 2-3+ years of experience with email development/design strongly preferred.
• Bachelor’s degree in Computer Science or comparable work experience is strongly preferred
• Strong understanding, development, and troubleshooting skills for table-based HTML email, comfortable working directly in code (HTML, Inline CSS, etc.) is required.
• Experience in other platforms like Iterable, Send Grid, Braze, Hubspot, or similar preferred.
• Email automation experience and knowledge of email best practices strongly preferred.
• Mobile and email design experience required, with responsive & dark-mode HTML design & experience required.
• List management (list segmentation, suppression lists, etc.) and basic data management experience (pulling data, cross referencing, importing, and maintaining subscriber attributes) preferred.
• Photoshop skills helpful (promo, banner, image creation and enhancements) is strongly preferred with experience with tools like the Adobe Cloud Suite & Figma.

• A proven track record of being detail-oriented with a desire to publish the best final product for clients and business stakeholders.
• Tech- and web-savvy with the ability to learn quickly and independently.
• Highly creative problem solver and resourceful self-starter who isn't afraid to roll up their sleeves and get things done.
• Desire and ability to thrive in a fast-paced and ambiguous environment within deadlines while prioritizing multiple projects simultaneously.
• Impeccable quality assurance skills and is highly organized.
• Accountability for meeting deadlines while producing high-quality work.
• Strong communication and interpersonal skills with a knack for relationship building.
• Comfortability working with clients via telephone and email to answer questions, research and resolve issues with a varying degree of difficulty.
• Ability to build effective relationships within the team and with cross-functional partners and/ or vendors.

• Ampscript.
• HTML5, Javascript and CSS3.
• SQL Query Language.
• Microsoft Excel and/or Access.
• Adobe Suite (Photoshop, Dreamweaver, Illustrator.)
• Figma
• Saleforce Marketing Cloud (or other major ESP like Klaviyo, Braze, Iterable)

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800.
Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees.  It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.
As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.
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