Address
Form of workPosition Details
Position Information
Recruitment/Posting Title
Educator Support Specialist (Multiple Vacancies)
Job Category
Staff & Executive - Administrative & Support
Department
UBHC NYSUT Peer Support Line
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.
Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers The State University is seeking an Educator Support Specialist in the New York State United Teachers (NYSUT) within Rutgers University Behavioral Healthcare.
The Primary purpose of the Educator Support Specialist is to provide confidential telephonic support and counseling in support of the New York State United Teachers (NYSUT) mission. Receives telephonic requests for these services, is consumer-friendly, demonstrates counseling
skills, and is knowledgeable in education issues. Enters relevant data into the unit’s information system.
Among the key duties of this position are the following:
The Primary purpose of the Educator Support Specialist is to provide confidential telephonic support and counseling in support of the New York State United Teachers (NYSUT) mission. Receives telephonic requests for these services, is consumer-friendly, demonstrates counseling
skills, and is knowledgeable in education issues. Enters relevant data into the unit’s information system.
Among the key duties of this position are the following:
- As part of the New York State United Teachers (NYSUT) team, actively participates in ensuring that telephone calls/requests are handled in an effective and consumer-friendly manner.
- Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
- Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served.
- Promptly responds to all service requests.
- Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner.
- Takes the initiative to identify the needs of the individual served, using language and tone which communicates respect for the individual.
- Responds with sensitivity to cultural and socio-economic issues of individuals served.
Position Status
Per Diem
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA
Nonexempt
Grade
99H
Position Salary
$28.00 per hour
Annual Minimum Salary
0.00
Annual Mid Range Salary
0.00
Annual Maximum Salary
0.00
Standard Hours
1.00
Union Description
Hourly Employees
Payroll Designation
PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
NOT ELIGIBLE
Qualifications
Minimum Education and Experience
- Bachelor’s Degree in education, counseling or related field.
- Two (2) years of teaching or school/educational experience in the New York State public school system.
- Additional related experience can be substituted for the Bachelor’s Degree.
Certifications/Licenses
- Must possess a valid driver’s license or alternate means of transportation.
Required Knowledge, Skills, and Abilities
- Candidate will successfully complete the UBHC internal training program.
- Must be available to work some evenings and weekends.
Preferred Qualifications
- Some counseling experience or training preferred.
Equipment Utilized
Physical Demands and Work Environment
Physical Demands:
- Position requires frequent prolonged sitting.
- Ability to use computer for long periods of time.
- Hearing is essential.
- Ability to speak clearly is required.
Work Environment:
- Handles phone requests under time and decision-making pressure.
- Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
Special Conditions
- Travel may be required.
Posting Details
Posting Number
23ST3366
Posting Open Date
Special Instructions to Applicants
Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus
Piscataway (RBHS)
City
Remote
State
NY
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
