Education Specialist - 55870

Executive Service

EDUCATION SPECIALIST

Department of Education

Nashville, TN

Salary: $55,000- $60,000 annually

Closing Date: 03/25/2024

This position is hybrid.

Please visit the link below:

https://www.tn.gov/education/career-opportunities.html

Who we are and what we do:

Department of Education Vision: We will set all students on a path to success.

Priorities: Academics: All Tennessee students will have access to a high-quality education, no matter where they live.

Student Readiness: Tennessee public schools will be equipped to serve the academic and non-academic needs of all students.

Educators: Tennessee will set a new path for the education profession and be the top state to become and remain a teacher and leader.

Job Overview:

The ESA Specialist will support the ESA Program by providing timely and accurate technical assistance to prospective account holders by receiving, reviewing, and filing student applications for the program. Additionally, this position will provide administrative support to the leadership team. This work will involve tracking informational spreadsheets, contacting families through phone calls and emails, and other precision data entry and clerical support. This position will play a crucial role in supporting stakeholders during the inaugural implementation of the ESA online application process. This position contributes to the Best for All strategic plan by supporting student success through foundational work in school choice.

Key Responsibilities:

Providing timely, solutions-oriented, high-quality, and effective technical assistance (TA) to prospective program account holders and schools via email, phone calls, webinars, and virtual meetings/trainings Participating in weekly office hours available to ESA Program stakeholders Collaborating with supervisor to develop and release training(s) for account holders focused on ESA program.

Attending ESA events as needed, including school site visits. Processing student applications by tracking communications in a spreadsheet or online platform and providing an emailed decision or response to the applicant.

Communicating effectively with applicants from across the state, utilizing professionalism and clarity in all communication, including phone calls, emails, and in-person interactions Developing and managing organizational and data trackers, including tracking for account holder set-up and supporting documentation, as well as ensuring assessment verification, and other statutory ESA Program requirements have been met.

Contributing to the year-end reporting data for the ESA Program to internal divisions and local administration as related to ESA funding.

Minimum Qualifications:

Bachelor's degree and from an accredited college or university Graduate coursework from an accredited college or university may be substituted for the required experience, on a year for year basis to a maximum of two years.

Required Experience:

Experience equivalent to three years of full time professional educational, instructional, or supervisory/administrative work.

Strong technical skills, especially in word processing, presentation, and spreadsheet applications (Microsoft Suite) and networked computer and printer operations Strong computer skills; Strong data analysis and Excel skills.

Strong presentation, writing, and proofreading skills; Team orientation and willingness to contribute at all levels to meet deadlines; Ability to maintain high expectations and rigorous accountability; and o Ability to develop strong relationships and work collaboratively with stakeholders.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.