Education Manager

Position Title: Education Manager

Department: Education

Reports To: Business Development Director

Supervisor Responsibilities: No

Status: Full-Time, Exempt

Job Summary: We are seeking a dynamic and experienced Education Manager to join our team. The Education Manager will play a pivotal role in planning, executing, and evaluating educational initiatives across our market regions. This individual will not only collaborate closely with various stakeholders to ensure that our education programs effectively meet the needs of our clients and drive sales success but will also be responsible for managing a team including the Strategic Partnership Manager, Event Specialist, and Education Specialist.

Required Skills:

• Microsoft Office Suite Applications including, but not limited to Excel, PowerPoint & Teams.
• Exceptional attention to detail
• Time management and ability to meet deadlines
• Strong team player
• Strong communication both written and verbal
• Flexible – can react quickly to changing requirements
• Exceptional organization skills
• Problem solving and decision-making skills
• Basic knowledge in presentation skills
• Strong computer skills and familiarity with applications including Microsoft Office (Teams, Outlook, excel, PowerPoint)
• Ability to make independent decisions
• Ability to initiate action and follow-through until objective is met
• Ability to identify problems and recommend or implement solutions
• Readiness to Travel 10% Travel Annually.
• Ability to work occasional weekends and evenings.

Working for SSG will provide you with:

• Health, Dental, Vision, Life, and AD&D Insurance available
• Health Savings Account or Flexible Spending Account
• Employee Assistance Program
• 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
• Paid vacation and sick leave
• Holiday pay
• Sam’s Club membership for you and a friend or family member
• Discounts on exclusive hair products
• Monday-Friday schedule during regular business hours with some Saturday work, as needed; inventory for part of one Sunday per quarter
• Enthusiastic and fun customer base
• Growth opportunities and meaningful contribution to the success of the company

• Planning In-Market Education: Collaborate with Regional Sales Directors to understand the unique needs and preferences of each market. Develop comprehensive education plans tailored to specific regions that align with sales objectives.
• Executing In-Market Education: Work closely with the Education Specialist to ensure timely planning and execution of educational events for salons and stylists. Coordinate with purchasing to ensure adequate inventory, with marketing to maximize promotional efforts, and with store/sales teams to drive participation and measure success.
• Planning and Executing Company Events: Lead the planning and execution of both virtual and in-person company events, including company-wide update calls and multi-brand trainings. Coordinate with various departments and external partners to deliver engaging and informative events that foster collaboration and drive sales.
• Managing Team: Provide guidance, mentorship, and resources to ensure the success of the team and alignment with company goals.
• Grow Service Dollars: Collaborate with the Strategic Partnership Manager to organize trainings across markets focused on color, treatments, and extensions. Identify opportunities to enhance service offerings and drive revenue growth through strategic partnerships and educational initiatives.
• Brand Alignment: Maintain strong relationships with brand partners and stay abreast of their education goals and initiatives. Ensure alignment between brand objectives and in-market education planning to maximize effectiveness and relevance.
• Reporting and Evaluation: Work closely with leadership to track and evaluate the success of education and events initiatives. Provide regular reports on key metrics and budgets to inform decision-making and drive continuous improvement.

About us:

Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.

This job post is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SSG is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state, or local law.