eDiscovery Operations Specialist

Our customer, a leading global financial services company, is looking for an eDiscovery Operations Specialist for a 6-month remote contract assignment.

Job Responsibilities

• Respond to and fulfill eDiscovery requests across various data sources, including but not limited to electronic communications, voice, and structured and unstructured data sources.
• Coordinate with internal IT and business partners, internal Data Center Operations, and external vendors in support of request fulfillment, including restoration of data with appropriate chain-of-custody documentation, where required.
• Act as a liaison between the eDiscovery team and global systems and data center contacts, including but not limited to tape operations areas/data centers and 3rd parties, to manage various legal restoration and preservation requests.
• Support the continuous improvement of eDiscovery operational processes globally, including request processing, research, preservation, collection, disposition, delivery, and quality control.
• Communicate and escalate issues and problems to case teams, manage expectations, and track resolution.
• Draft and/or review process management documentation, maintain organized updates, and detailed matter/project notes and documentation.

Minimum Skills/Experience:

• 5+ years of experience in either hands-on eDiscovery preservation and collections or in IT L1, L2 Helpdesk or Desktop Support, Infrastructure, or IT project management.
• Familiar, with knowledge/use of eDiscovery Electronic Stored Information investigation, preservation, disposition, recovery, and analysis of data from a variety of electronic communication, voice, and unstructured systems (e.g. MS Exchange, Connected Archive, Lotus Notes, Robocopy, OnTrack, Hard Drives, Assentor, Digital Safe, NICE, Cisco, SharePoint), backup tape infrastructure (ArcServe, TSM, TDP, NetBackup) and structured data systems, databases and/or applications.
• eDiscovery, EDRM (eDiscovery Reference Model), or litigation support-related experience.
• Familiar, with knowledge/use or understanding of Legal chain-of-custody requirements, Regulatory processes, and basic Federal Rules of Civil Procedure.
• Self-motivated, highly flexible, organized, team-oriented person, with the ability to track multiple workstreams and resolve multiple confidential and/or sensitive, time-critical, and competing priorities and projects, his ability to respond to shifting priorities and comfortable working independently with minimal supervision.
• Project Management, ITIL, Sigma, ACEDS, PMP background.

Company Information

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• For the seventh consecutive year, in 2022, Chambers & Partners named Elevate as a Top Global Services Provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing)
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report
• The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US

Learn more at https://elevateservices.com

See more jobs at https://elevateservices.com/jobs-at-elevate/

Follow us on social media

https://www.linkedin.com/company/elevate-services

https://twitter.com/ElevateServices

Job Types: Full-time, Contract

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Morning shift

Application Question(s):

• How many years of experience do you have in eDiscovery preservation and collections?
• This is a 6-month contract, are you interested?

Work Location: Remote