Job Description
- Develop and support Integrations between Shopify, Boomi, NetSuite, and Salesforce.
- Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management.
- Communicate with business stakeholders, collect requirements, and collaborate with overseas developers to continuously improve our eCommerce systems.
- Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations.
- On-call for emergency operation issues.
- Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands.
- Bachelor’s degree.
- Ten (10+) years related experience in system engineering and integration.
- Five (5+) years of experience in project management in system integration.
- Five (5+) years in enforcing and improving software change management in live operations.
- Experience in Shopify, Google Analytics, Google Search Console, and Google Tag Management is highly preferred.
- Experience with Accessible Rich Internet Applications (ARIA) is a big plus.
- Excellent communicator who explains technical details in nontechnical language.
- Solid understanding of cybersecurity.
- Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary.
- Proficient with MS Office, Google Suite, and Jira.