Company

Old NavySee more

addressAddressBuffalo, NY
type Form of workPart-time
salary SalaryFrom $15 an hour
CategoryInformation Technology

Job description

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
what you'll do

  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

who you are

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

benefits at old navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • see more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the best places to work by the humans rights campaign for the fourteenth consecutive year and have been included in the 2019 bloomberg gender-equality index for the second year in a row.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Parental leave
  • Retirement plan

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift
  • Overnight shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Application Question(s):

  • Are you available starting at 5am? Wednesdays and Fridays are primarily needed

Do you have Wednesday and Friday availability?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

Benefits

Store discount, Employee stock purchase plan, Health insurance, Dental insurance, Paid time off, On-the-job training, Parental leave, Employee assistance program, Vision insurance, 401(k) matching, Employee discount, Flexible schedule, Life insurance, Retirement plan
Refer code: 9034569. Old Navy - The previous day - 2024-04-15 14:21

Old Navy

Buffalo, NY
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