Early Childhood Education Administrative Assistant

Position Summary:
UW-Platteville seeks a full-time, temporary Early Childhood Education Administrative Assistant. The Administrative Assistant contributes to the implementation, administration, coordination, and evaluation for the online Child Care and Education Credentials programs to ensure effectiveness in meeting departmental and student development goals and initiatives. Strives to create a welcoming, equitable, and inclusive work environment and student experience. Identifies program needs, contributes to the development of unit workflows, implements customized communications and marketing campaigns. Works in collaboration with the program manager to provide student services and coordinate program components.

Wage for this temporary position is $16 - $18 per hour, commensurate with related experience and is not benefit eligible.

Responsibilities:

• Serves as the initial point of contact for the ECED Credentials program via phone, in person, and through other communication mediums.
• Implements marketing campaigns for the ECED Credentials program.
• Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums.
• Sends, receives, copies, and distributes customized communications to ECED students (in English and/or Spanish) according to established policies and procedures under general supervision.
• Communicates with students and prospective students on a variety of processes including application, registration, financial status, scholarship status, etc.
• Applies knowledge of programs, procedures, and policies to provide administrative support and assistance, escalating more complex decisions to program manager.
• Processes student scholarships.
• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations.
• Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures. 

What You'll Need to Succeed:

• High School diploma/GED with one year experience in an administrative support role.
• Customer service oriented; strives to create positive experiences and connection as students/customers interface with all facets of the ECED program.
• Ability to create outreach messages in multiple platforms.
• Excellent organizational skills and analytical abilities.
• Initiative to solve problems with foresight.
• Ability to use multiple computer platforms and tools to support engagement and accessibility for a wide variety of audiences.
• Strong communication skills with both internal and external partners.
• Ability to prioritize multiple projects and multiple sources and types of information.

Preferred Skills

• Bilingual- English and Spanish preferred

Why It's Great to be a Pioneer:

The University of Wisconsin-Platteville, founded in 1866, offers 47 baccalaureate and 10 master's programs. It possesses institutional strengths in middle level education, engineering, industrial technology, agriculture, criminal justice and business. The campus is located in Southwest Wisconsin's largest and most historic community. The region offers excellent school systems, high quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville is a cultural and educational center for the Tri-State region of Illinois, Iowa and Wisconsin.
Take a virtual tour of our campus!

Application Deadline:
Applications must be submitted through our online applicant portal, applications due by: February 14, 2024. Applications will be accepted until the position has been filled.

How to Apply:
The following documents are required for applicant consideration:

• Letter of application addressing all required qualifications
• A current resume
• Contact information (name, telephone number, and email address) for 3 professional references.
• Additional documents as needed

We Support Diversity and Inclusion:
Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.

Equal Employment Opportunity:
The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.