E-Commerce Warehouse Associate

Who We Are: A3 Merchandise is a slightly irreverent but professional creative agency with in-house creative direction & design, screen printing, international sourcing, eCommerce marketing and fulfillment. Our team works with our partners and clients in every facet of their merchandise lives.

eCommerce: A3 eCommerce offers artists, brands, influencers, labels, and events a personalized & innovative agency approach through comprehensive services including marketing, eCommerce & creative assets. With service & technology at our center, our goal is to help our clients connect with, grow & monetize their audiences with engaging content, on-brand storylines, unique experiences & compelling product offerings.

Position Overview: As an eCommerce Warehouse Associate, you will play a crucial role in ensuring the accurate and efficient processing of customer orders, maintaining inventory integrity, and contributing to the overall success of our eCommerce operations.
Job Duties & Functions

• Receive incoming shipments, inspect for damages, verify accuracy of products, and record received items in the inventory management system.
• Accurately pick products from shelves or bins based on order requirements and ensure they are appropriately packed for shipment.
• Perform quality checks on products, addressing any defects, damages, or discrepancies before packing.
• Prepare orders for shipping, including labeling, weighing, and arranging for courier or delivery services.
• Restock inventory as needed to ensure sufficient product availability for order fulfillment.
• Utilize inventory management software to update and maintain accurate inventory records.
• Maintain a clean, organized, and safe work environment by adhering to warehouse cleanliness and safety standards.
• Collaborate with team members to streamline warehouse processes and ensure timely order fulfillment.
• Assist in periodic inventory audits and cycle counts to maintain inventory accuracy.
• Follow established procedures and guidelines for maintaining security and confidentiality of customer orders and sensitive information.

Knowledge, Skills, and Abilities:

• Ability to accurately and efficiently pick products from shelves or bins based on order requirements.
• Skill in packing products securely and appropriately to prevent damage during transit.
• Ability to carefully inspect products for defects and discrepancies, ensuring accurate order fulfillment.
• Capability to perform physically demanding tasks, including lifting, standing, and moving heavy items.
• Skilled in prioritizing tasks to meet order deadlines and maintain efficient workflow.
• Effective communication with team members, supervisors, and potentially with customer service for order-related inquiries.
• Skilled at collaborating with colleagues to ensure smooth warehouse operations and assist when needed.
• Proficiency in identifying and resolving minor issues that may arise during order fulfillment or warehouse activities.
• Ability to follow safety protocols and guidelines to prevent accidents and injuries.
• Ability to understand the impact of accurate order fulfillment on customer satisfaction and strive to meet or exceed expectations.
• Knowledge of inventory tracking systems, stock rotation, and proper storage practices.

Work Environment and Time Requirements:

• Indoor office and warehouse environment; some noise and variation in temperature may characterize work environment, including exposure to cold temperatures in the winter and hot temperatures in the summer.
• 8-hour workday; variations in work volume sometimes require extended working hours.
• Ability to lift and/or lower 40 pounds to height of 5 feet.
• Ability to stand for extended periods (4-5 hours at one time).

Educational and/or Work Experience

• Minimum of 1 year of experience in a warehouse environment.
• Minimum of a High School diploma
• Experience in or knowledge of music and entertainment industry, artist merchandising a plus.
• Knowledge of shipping methods such as USPS, UPS, FedEx, DHL, etc a plus.
• Knowledge of Shopify, Shipstation, Netsuite a plus
• Desire to grow within the company a plus.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Warehouse: 1 year (Preferred)

Ability to Commute:

• Nashville, TN 37209 (Required)

Ability to Relocate:

• Nashville, TN 37209: Relocate before starting work (Required)

Work Location: In person