Dynamic Traveling Orthodontic Receptionist: Join Our Smile-Making Journey!

We are on the hunt for our next big star! We are seeking an exceptional Front Office Dynamo to Join Our TRIBE of amazing dental orthodontic professionals.

Our growing multi-location private practice is seeking a highly qualified candidate with interest in a long term opportunity. The right person could be described as cheerful, energetic, friendly, outgoing, hard working, and has a passion for making people smile! If this sounds like you, we encourage you to apply for an opportunity to be a part of our team...some things to consider if this is right for you:

• You may be asked to be in our next viral TikTok video (@sunriseortho)
• You are the kind of person who brings life to any party
• You love a fast paced work setting and have a generous spirit
• Work is not just a paycheck for you, but a place to call your home away from home

This position is for a scheduling coordinator open to travel to each of our locations (Rancho Cordova, Elk Grove, Dixon, Placerville, and Roseville).

Sunrise Orthodontics is family centered, teamwork driven, fun, and fast-paced. We are looking for a person with a positive “can-do” attitude to Join Our team. If you do not have experience, but have always wanted to work in a orthodontic office please consider this opportunity! We are willing to train the right fit! Here are the details:

• Travel is mandatory(office locations are Rancho Cordova, Elk Grove, Dixon, Placerville, and Roseville). This is non-negotiable.

Position Summary:

Demonstrate complete responsibility for the implementation of documented scheduling systems in order to meet practice production goals. Take full responsibility for scheduling all appointments and establishing rapport with patients, fellow team members and members of the community. You will handle interruptions and complex situations with a positive attitude. You will also demonstrate exceptional interpersonal skills with patients and other staff members, on the telephone and in person. You will write legibly and speak clearly. Above all, you will manage the schedule for practice efficiency and follow established scheduling policies.

Primary Duties:

• Verbally greet patients in a warm and friendly manner
• Master the use of the computer scheduling system
• Review the schedule each morning to ensure the day is set up to flow smoothly
• Work with the clinical team to identify appropriate gaps for scheduling emergency patients
• Schedule patient appointments following documented scheduling policies
• Utilize effective scripts for all patient interactions
• Notify chairside assistants or clinical coordinator of changes occurring in the schedule throughout the workday
• Coordinate with Financial Coordinator to identify patients owing initial or delinquent payments
• Maintain updated patient information in each patient record
• Answer telephone calls and respond to inquiries professionally and with outstanding customer service
• Communicate with patients regarding missed appointments, schedule changes or any other issues that are related to the schedule
• Follow-up on all missed appointments and fill canceled appointments
• Organize and maintain all electronic filing systems for quick retrieval of information
• Maintain production statistics daily, monthly, and yearly
• Gather appropriate information for Daily Business Meetings and Monthly Business Reviews and disseminate to appropriate staff
• Assist with the implementation of practice marketing strategies such as asking for referrals and testimonials
• Perform other tasks as assigned by the office manager and doctor(s)

Desired Skills:

• Minimum of 2 years office work experience required, dental setting preferred
• Answering telephones
• Scheduling appointments
• Professional and upbeat speaking voice
• Knowledge of orthodontic dental procedures preferred
• Experience utilizing practice management software
• Basic office receptionist skills (knowledge of Microsoft Word and Excel)
• Typing skills: minimum of 35 WPM
• Bilingual is a plus! Do you speak another language? Let us know!

Core Competencies:

• Tactful persuasion skills to influence patients and ensure effective scheduling
• Exceptional interpersonal skills
• Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone
• Professional attitude and appearance
• Pleasant telephone voice
• Ability to speak, understand, and write fluent English
• Ability to work with interruptions and to manage multiple priorities
• Effective and efficient while working unsupervised
• Understands and accepts responsibility for the schedule

Working Conditions:

• Must be able to withstand the stress and demands of an active dental practice

Shift Hours:

• Full Time: 40 hours per week
• Monday – Friday, with participation in 1-2 community events per year on a Saturday/Sunday
• Travel is mandatory (office locations are Rancho Cordova, Elk Grove, Dixon, Placerville, and Roseville)

Benefits Offered:

• Health Insurance
• 401k, 401k matching
• Uniform allowance
• Sick Pay AND Vacation Pay
• Several team building/bonding events throughout the year

We are looking for immediate considerations so if this sounds like the opportunity you’ve been waiting for, please reply to this ad directly with your resume (please include EMPLOYER references!) We can’t wait to meet you! For more information please check us out at sunriseorthodontics.com or find us on social media @sunriseortho!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

We are looking for immediate considerations so if this sounds like the opportunity you’ve been waiting for, please reply to this ad directly with your resume (include references!) and desired salary requirements. We can’t wait to meet you! For more information please check us out at sunriseorthodontics.com or find us on social media @sunriseortho!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• office receptionist: 2 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person