Dss L2 Engineer

Responsibilities :-
Server Maintenance (hands and feet support)
Network support / LAN patching- Level 1 troubleshooting & port activation
Telephony support / administration- Level 1 triage and hand and feet support
Headset l- Level 1 - commission/set to work and L1 support
Trader / front office support- Software
VC / AV support- Level 1 support and hand/feets.
BYOD support Level 1 investigation/ initial assessment and error diagnosis.
Printer support- Hands/feet support and change of toners
Mobile phone support- Only for corporate support and L1 support
Change management- Hand and feet support for change management TASK.
The senior engineer to act as a local team lead to ensure that activities/resources on
the ground are managed effectively.