Driver/Merchandiser

Overview:The Driver/merchandiser plays a key role in developing new customer relationships while maintaining service levels with existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and foodservice customers. We are looking for individuals with a passion for providing excellent customer service and excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work and start times as early as 4 am.

Job Description: Essential Functions

"Brand Artist"

Itemized check in of delivered goods with customer representative

Complete bi-weekly customer inventory

Create bi-weekly orders based on established inventory levels

Pull credits, create out of date memos, and issue customer credits

Complete merchandising resets and recommend opportunities for cross merchandising

"Brand Coach"

Complete 1 on 1 training with customer’s employees including exceptional customer service, product knowledge, product parings, slicing technique, etc.

Complete assigned Go-Spot-Check missions

"Brand Steward"

Delivery of perishable goods to customers

Monitor truck maintenance schedule and coordinate necessary maintenance

"Brand Advisor"

Continuously cultivate relationships with customer by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges

"Brand Concierge"

Build awareness of our premium delicatessen products by engaging consumers through product sampling

General

Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

High school diploma or equivalent; including basic math and reasoning

Ability to speak and read English

1+ years of experience as Brand Associate or 3 years of experience in a customer service, sales, warehouse or similar role

Successful mastery of Brand Associate essential functions and requirements

Valid driver’s license and clean driving record

Basic computer skills

Physical Requirements

Ability to stand for a minimum of 4 hours

Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Will provide)

Product knowledge and customer service

Company history

ServSafe certification

Deli Operations

Slicer use, maintenance, and cleaning

Deli scale operation and sanitation

Proper slicing technique and product handling

Job Type: Full-time

Pay: $17.37 - $20.91 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person