Driver/Courier

Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.

We are currently looking for a Driver/Courier to join our growing team!

JOB SUMMARY

Responsible for the safe and efficient delivery of food samples to our laboratory testing facility. The courier will provide exceptional customer services to clients of the company while operating a company vehicle to deliver and pick up test samples at customer sites.

ESSENTIAL RESPONSIBILITIES

• Responsible for assisting with maintenance of a company facility according to established schedules
• Must follow the Company Driving Policy, as well as all applicable state and federal driving laws.
• Adhere to proper accident reporting procedures according to company policy
• Provide Excellent Customer Service Satisfaction at the point of pick-up
• Ensure safe and timely transport of the food products to our laboratory
• Responsible for operating the vehicle in a safe manner and to drive defensively to prevent injuries and property damage
• Work closely with the laboratory management and staff
• Drive vehicles with reasonable prudence to conserve fuel and sustain them at the highest operating efficiency
• Present the vehicle for repair, service, or adjustment whenever such is needed, and preventative maintenance when time is due
• Perform all activities in a neat, safe, hygienic, and efficient manner
• Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
• Complete assigned FDA Collections and Photo Report for samples collected from warehouses/freezers
• Responsible for the safety of oneself and others working within their area
• Responsible for the completion of required training
• Physically receive all samples sent to Certified Laboratories via internal and external couriers and/or by clients.
• Review the Sample Receipt report for discrepancy errors and make necessary corrections to the entered sample.
• Validate the entered analysis results to ensure accuracy of transcription.
• Perform clerical review of entries to ensure any mistakes are corrected.
• Provide clients support when making requested changes to Certificates of Analysis.
• Maintain customer records by updating account information and ensure all information is accurate, including assigned test analysis quotes.
• Prioritize daily assignments, workload, plan, and organize to keep a smooth and accurate workflow.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other departments.
• Provide other general office support as needed and requested.
• Collaborate with technical leadership to ensure the correct method, specification, and dilutions are logged.
• Make suggestions for when new products/grades and specifications should be created to expedite logging.
• Responsible for shipping packages using proper procedures for the packaging of samples, supplies, and documents.

MINIMUM QUALIFICATIONS

• High School diploma or G.E.D
• 2 years of professional driving experience preferred
• Training in general laboratory practices
• Will have a current, valid driver’s license issued in the State of operation
• A driving record with no DUI’s or major moving violations or accidents within the past 60 months
• Demonstrated professionalism, dependability and initiative in prior work experience
• Basic knowledge of concepts and practices of a testing laboratory preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, sit, walk, use hands and arms, talk and hear
• Regularly lifts items up to 55 pounds
• Color vision and depth perception
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
• Noise level varies from quiet to loud
• Temperature varies from hot to cold
• Interactive and fast-paced team oriented tasks
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other communication/computer components.
• Overnight travel is required at the discretion of management.

Benefits:

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off
• Many positions which qualify for the company bonus program

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.