Driver Supervisor

SUMMARY

The Driver Supervisor is responsible for leading a team of driver associates to achieve accuracy in a variety of goals including: productivity, quality, accuracy, problem resolution, outstanding customer service, employee relations (motivation and development), and maintaining a safe work environment. The Driver Supervisor works closely with upper management to ensure operational excellence and overall facility success.

Essential Functions (This list may not include all duties as assigned):

· Directly supervises hourly associates in a fulfillment and delivery centers

· Oversees outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments

· Assists Warehouse Manager or General Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met

· Ensures exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, controlling breakage, meeting delivery windows, etc.)

· Promotes constant and measurable improvement; teaches and enforces Company polices and best in class customer service at all times

· Maintains a clean, professional, and safe working environment by meeting or exceeding Company safety goals

· Effectively communicates team goals, expectations, areas for improvement, and successes to associates

· Personally coaches, trains, and mentors direct reports in order to ensure personal growth and career development

· Establishes and maintains best in class systems and processes for the Fulfillment and Driver teams to provide quality customer service.

· Ensures the safeguard and security of Company assets.

Other:

· Must be able to travel within established geographic areas, as necessary.

· Must Meet DOT compliance and the requirements of our Driver Safety Manual (effective 1/1/24).

· Must have reliable transportation, hold a valid drivers’ license and meet company driving record & automobile insurance requirements.

· Performs other duties, as assigned.

REQUIRED SKILLS:

• Bachelor’s degree or equivalent work experience in order fulfillment.
• 3 years of management warehouse experience.
• 3 years of team supervisory experience.
• Inventory management and control experience.
• Must be able to maintain accurate inventory.
• Must obtain and hold a DOT Med card and remain in DOT compliance as a condition of employment.
• Must be flexible and able to ask questions.
• Wine and Spirits warehouse experience is a plus.
• NetSuite’s software a plus.

· MATHEMATICAL SKILLS - Excellent math skills are essential and used daily especially when performing product movements, cycle-counts and location integrities.

· LEADERSHIPSKILLS- Strong leadership skills and the ability to build cohesive teams is a must. This individual must be able to work with limited direction

. Must display behaviors of our Maverick Core Values and Be the CHANGE.

· Willingness to work a flexible schedule including evenings and weekends.

· Adheres to the company’s equal opportunity and non-discrimination policies, which ensure that there will be no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, socioeconomic status, disability, or age.

· Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required.

· Must complete and pass a criminal background check.

Be the CHANGE…Be a Maverick

• Collaboration
• Hustle
• Authenticity
• Nimbleness
• Grit
• Excellence

CORE COMPETENCIES:

· Managing and Leading People

· Collaboration and Teamwork

· Planning and Organizing

· Achieves Results

· Customer Focus

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to speak or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, work in an office environment, work in a seated position, and work with computers.

The employee must be able to drive and have a valid driver’s license. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

The work environment requires the ability to work independently with minimal supervision. Exposure to dust, debris and fluctuating temperatures

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Day range:

• Monday to Friday

Experience level:

• 3 years

Shift:

• Day shift

Experience:

• Warehouse supervisor: 3 years (Required)

Work Location: In person