Driver Safety Manager

Starr Bus Charter & Tours seeks a proactive and organized Driver Manager and Safety Supervisor to oversee our driving team's performance and development. The ideal candidate will foster a collaborative environment for the Starr Driving Team, ensure our high standards of performance are being met, promote safe driving behaviors, and manage training programs and compliance with industry regulations. With a focus on working smart and creating a positive culture, this role is trusted with the training, development, and management of our wonderful driving team. Join us in maintaining high safety and service standards while enjoying a vibrant company culture.

Driver Performance Management

• Monitor Starr driving team daily to assess performance and adherence to company standards.
• Facilitate monthly pulse reviews to provide constructive feedback and identify areas for improvement.
• Manage and administer quarterly driver bonus program. Analyze results to achieve driver improvement and suggest modifications and improvements to program.
• Promote safe driving behaviors by reviewing Samsara safety alerts and conduct one on one driver coaching in real time.

Driver Development & Management

• Foster a positive and collaborative work environment that encourages continuous improvement.
• Conduct bi-weekly one-on-one meetings with drivers to address concerns, provide coaching, and support their professional development.
• Ensure drivers are trained and prepared for all job types assigned to them.
• Identify training needs and coordinate training sessions to enhance driver skills and knowledge.
• Manage and implement an ongoing Driver Refresher Road Training program.
• Participate in regular company safety meetings and develop relevant content to present to staff.
• Send out weekly email communication to Driver staff.

Driver Training Program

• Take ownership of all aspects of Starr Bus Charter and Tours' new driver training program including screening and interviewing potential candidates.
• Collaborate with the hiring team to assess candidate suitability for the training program.
• Oversee Starr’s ELDT (Entry Level Driver Training) program for candidates without their Commercial Driver's Licenses (CDLs) or lacking proper endorsements.
• Design training materials, manuals, and conduct classroom sessions to educate new drivers on safety protocols, company policies, and industry best practices.
• Coordinate hands-on training sessions, road tests, and evaluations for trainees.
• Evaluate the progress and performance of trainees, providing constructive feedback and additional training as needed.
• Stay informed about changes in industry regulations and adjust the training program accordingly.
• Utilize the Smith System and other training methodologies to ensure comprehensive driver training.
• Ensure the program covers not only the development of safe vehicle operation but also all other aspects of the job to prepare new drivers for any assignment or situation.
• Introduce and train drivers on Starr software systems, policies, and procedures.

Dispatch Operations

• Prepare drivers for upcoming trips and jobs, ensuring they have the necessary information and resources.
• Be proficient in dispatch software systems

Scheduling and Managing Part-Time Driver Trainers

• Responsible for scheduling and managing part-time driver trainers.
• Coordinate training schedules, resources, and ensure adherence to training protocols.

On-Call Duty

As a member of the Operations and Dispatch team, be on call every 3rd week to address operational or safety issues outside regular business hours.

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Manage Bus Cleaning Service Operation

• Manage the bus cleaning service operation to ensure vehicles are clean, sanitized, and well-maintained.
• Coordinate cleaning schedules and inspections to meet company cleanliness standards.
• Collaborate with cleaning staff to address any maintenance or cleanliness issues promptly.

Additional Qualifications:

• Class B or higher CDL. (Required)
• Experience training drivers with the Smith System.
• Excellent organizational skills, ability to multitask, and develop/manage new processes.
• Proficiency in working with software systems to implement efficient processes and flows.

Benefits

• Paid Time Off
• Paid Holidays
• Medical/Dental Benefit Coverage
• Group Term Life Insurance
• Employee Contributed 401(k) plan
• Generous Discounts on All Starr Tours Products