Drayage Dispatcher (Ltl/Ftl)

Who We Are

Join a rapidly growing company disrupting the trucking industry! Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking. Take a look around you. Local trucking is the lifeblood of every regional economy, and yet this $82 billion industry still relies heavily on phone calls and fax machines. Cargomatic is transforming the way goods move around metropolitan areas by connecting shippers and commercial truck drivers with mobile technology. We are solving complex, real-world problems every day, and giving full transparency to the shipping process. 

Truck Dispatcher - Port / Short Haul
Cargomatic is looking for a Dispatcher to join our West End Express growing team! We’re seeking self-starters who are eager to learn and advance professionally in an ever growing industry. As a Dispatcher, you’ll be responsible for scheduling, dispatching, and resolving problems for our drivers, contractors, and carriers. This position requires you to have exceptional communication skills, proactive customer service skills, and the ability to problem-solve in a deadline driven environment.

What You’ll Be Doing

• Schedule and dispatch drivers, contractors, and carriers 
• Plan routes to ensure that pick-ups and deliveries are completed efficiently and on schedule
• Build strong relationships with carriers and customers 
• Assess driver and vehicle capability for each requested haul 
• Tracking and tracing of shipments 
• Problem-solve and communicate any issues, delays, or concerns with shipments
• Ensure accurate and timely reporting and data entry 
• Provide exceptional customer service to carriers and internal/external customers 
• Navigate Cargomatic’s proprietary software to manage daily operations and loads

What We’re Looking For

• Exceptional communication skills and attention to detail 
• Dispatching experience in the trucking industry
• Port, Over The Road, Full Truckload, and Less Than Truckload experience
• Bilingual Spanish/English a plus, but not required
• Possess knowledge of logistical concepts, supply chain terminology, and dispatch best practices 
• Ability to analyze complex situations and reach productive decisions based on informed judgment
• Strong negotiation skills and ability to overcome objections 
• Ability to multitask and prioritize daily tasks 

What's In It for You

• Competitive pay
• Medical, dental, and vision benefits
• Paid time off (PTO) and paid holidays
   

Position Location: This position will be located at West End Express (a division of Cargomatic) in Dayton, NJ 08810.

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