Document Management Specialist

Full time - Remote in US 

Office location: Lake Zurich, IL, 

Department:

Document Management

General Description:

The Document Management Specialist creates and supports the Document Management infrastructure life cycle.  The Document Management Specialist is a key member of Dovenmuehle that ensures all client documents are received and processed into our systems.   He/she helps to design, automate and maintain the systems that help Dovenmuehle relies upon to service our client base.  He/she helps influence the architecture and process workflows that allows our clients to send their mortgaging documents to DMI in a timely and qualitative manner.  

Internal Contacts:                   

All levels of management, team members, internal and external customers

External Contacts:                   

Vendors and external customers 

Responsibilities - Include but are not limited to.

• Own and be a subject matter expert in the Document Management lifecycle.
• Recommend necessary changes to our Document Management technology to ensure we continue to service DMI clients with exceptional results.
• Responsible for automation, tuning and maintenance of the Document Management System (DMS) scripting and workflow process.
• Create and maintain document classification in the DMS.
• Create and maintain document data extraction using VBScript.
• Develop custom report generation from the DMS databases.
• Liaise with focus groups of end users of all levels to ensure a positive user experience. 
• Manage new requirements and new initiatives to develop department solutions for their document flow processes.

Required Qualifications: 

• Bachelor's degree in information technology, Finance, or Business Administration or equivalent experience; M.B.A. is a plus.   
• 3 – 5 years of Management experience in Mortgage Banking/Servicing or related financial services preferred.
• 3 – 5 years of experience with VBScripting.
• 1 – 2 years MS SQL experience preferred.
• 1 – 2 years of experience with SSIS, PowerShell, Python or experience with a document imaging system is preferred.
• Document management and document workflow experience for enterprise solutions.
• Document management software experience background is a plus.
• Vendor management experience is desired. 
• Outstanding communication skills and intermediate to advanced Excel and Word applications are required.
• Strong analytical skills.
• Ability to communicate effectively with various levels of management verbally and in writing.
• Experience with Financial Services MSP is preferred.
• Proficient Microsoft Office and particularly Excel skills preferred.
• Ability to independently problem solve and work in a highly complex compliance environment.