Dock Operations Supervisor

Standard Forwarding, a DHL Freight US company,  is a top-quality LTL carrier with 14 terminals spread throughout the Midwest. We provide overnight service within and between Illinois, Iowa, Wisconsin, Indiana and Minnesota.

We are seeking an experienced Dock Operations Supervisor to manage fast-paced LTL- type cross dock operation through proper planning, direction and control of staff, ensuring timely, damage free unloading/loading of customer freight.   This position will be based in Forest View, IL location.

Essential Functions:

·       Communicates needs of the operation to ensure service directives of Standard Forwarding customers are met.

·       Evaluate alternatives and utilize discretion when making independent decisions regarding the operation.

·       Responsible for monitoring and execution of the dock operation.

·       Communicate with Customer Service on delivery of hot freight and special accounts.

·       Ability to coach, mentor and train dockworkers to improve work performance and morale.

·       Ability to recognize, reward and reinforce good performance.

·       Must be knowledgeable of hazardous materials and the paperwork, handling, placarding and storage.

·       Provide updates to Terminal Manager including but not limited to: personnel needs, bid adjustments, equipment repair and maintenance, supply needs, disciplinary follow through and progressive discipline visibility.

·       Responsible for proper communication with all departments of Standard Forwarding to ensure customer needs are met.

·       Required to switch shifts to cover for vacations of the other non-bargaining employees at the terminal.

·       Perform duties in accordance with Standard Forwarding Standards of Business Conduct.

·       Required to observe and comply with all federal, state, and local laws and/or Standard Forwarding including company policy concerning safety, claims prevention, and hours of service

Skills / Requirements:

·       Minimum 2-5 years of Transportation or Logistics related experience

·       Previous union experience a plus

·       Proven leadership skills

·       Excellent organizational, analytical, data management and problem solving skills

·       Strong knowledge of Microsoft Excel, word, PowerPoint and project  Management software

·       Ability to prioritize work and maintain flexibility to adapt plans as necessary

·       Comfort in dealing with conflict and holding people accountable to deadlines and deliverables

·       An ability to work to tight deadlines and within constraints and deliver on results on schedule and within budget

·       Comfort with challenging status quo and a serious interest in making changes in the business

·       High School diploma or equivalent

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally. 

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have: 

·       The largest global network with more than ~30,000 passionate employees 

·       The most efficient processes and fastest response times 

·       The best solutions and best customer service 

Our Vision: The Logistics Company for the World 
Our Mission: Excellence. Simply Delivered. 
Our Purpose: We connect people, improving their lives. 
Our Values: Respect & Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 

Standard Forwarding/DHL Freight US is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.  

Work Authorization: 

Standard Forwarding/DHL Freight US will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.