Address
Form of work
SalaryInitial Posting Date:
03/12/2024 Application Deadline:
03/28/2024 Agency:
Department of Justice Salary Range:
$4,138 - $6,322 Position Type:
Employee Position Title:
Division of Child Support - Learning & Development Specialist 1 Job Description:
The Oregon Department of Justice,
Division of Child Support
is seeking a production-oriented self-starter to join our team as a Learning & Development Specialist 1. We are seeking a life-long learner dedicated to their work and overall quality and achievement of their team. The successful candidate will design and develop engaging materials that teach learners course objectives, assist with the review and maintenance of existing education materials, and create training and materials for use by the program education team or other partners. The Oregon Child Support Program, administered by the Division of Child Support, is one of the top four anti-poverty programs in the nation. Become part of a program whose mission is supporting parents to support children. Your contributions will make a difference in the lives of Oregon’s most valuable resource—our children.
You will find that we embrace inclusive and supportive work environments and respect the diverse perspectives, knowledge, and experiences of our coworkers and those seeking to join the organization. We strive to build an inclusive and performance-oriented workplace where all individuals are welcomed and appreciated, leading to increasingly higher levels of fulfillment and success.
OUR IDEAL CANDIDATE WILL HAVE
- Experience developing training curriculum and materials utilizing multi-media software such as Camtasia, Articulate 360, or PowerPoint.
- Ability to learn a new concept or skill and master the concept sufficiently to create training materials.
- Experience conducting research and gathering feedback to evaluate training effectiveness.
- Ability to communicate at all levels of the organization effectively and professionally.
- Experience collaborating, troubleshooting, and finding solutions to operational needs in a team environment.
- Ability to independently identify work that needs to be done and take lead in producing materials and complete assignments.
- Broad knowledge of various areas of the Oregon Child Support Program, including intergovernmental, finance, case management, enforcement, and establishment.
- Ability to plan and perform assignments with minimal supervision.
PRIMARY DUTIES (in part)
Education Planning, Development, and Delivery
- Assess and evaluate existing materials, update existing materials, and develop training content. Provide guidance based on information gathered regarding training effectiveness, changes in law, policy, and business needs.
- Develop self-study, instructor led, and online media training products that are appropriate for adult learners using Articulate 360, Camtasia, PowerPoint, and other media software.
- Design and develop training content, including self-studies, handouts, quick reference guides, or other collateral to support specific training objectives using various design software, including Microsoft Office.
- Collaborate on the design, development, and maintenance of the program curriculum to support specific paths for educational development.
- Improve instructional materials, handouts, or demonstrations for use in support of the program’s educational goals.
- Assist in the development of complex instructional training objectives alongside training leadership.
Training Evaluation
- Identify training objectives and determine if they are met by developing skills checks, course evaluations, and reviewing user or manager feedback.
- Evaluate and update curricula to meet desired educational objectives.
- Analyze results of training using industry best practices to ensure program objectives are being met.
- Use industry best practices to ensure training content is written and delivered in a clear and digestible format. Ensure that evaluations support understanding and situational knowledge to back program’s educational goals.
Research and Analysis
- Receive and respond to inquiries from internal customers, escalating inquiries that are beyond own or team’s expertise.
- Review meeting minutes for information relevant to the training team or training materials and identifies potential training needs or areas for improvement.
- Compile and analyze educational data to draw conclusions and propose courses of action; prepare reports that summarize analysis and conclusions. Identify potential problems and recommend solutions.
- Support work groups through information sharing and coordination of training efforts. Monitor program processes, procedures, and results to identify gaps in education provided to staff and recommend best training approach to fill those gaps.
TO QUALIFY FOR THIS POSITION
Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and all interested individuals to apply, and allow us to evaluate the knowledge, skills, and abilities that you demonstrate, using an intentional equity lens.
- Three years experience reviewing, analyzing, and interpreting information, rules, and policy; or three years experience as a trainer or work experience that included presenting information to groups.
OR
- A Bachelor's degree in Education, Organizational Psychology, Business or Public Administration, Training and Development, Organizational Behavior, Human Resources or related field.
AND
- Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.
WHAT'S IN IT FOR YOU
- Permanent, full-time employment with a team based in Salem, Oregon.
- Opportunity to expand your technical and professional skills.
- Work where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.
- Vacation, sick leave, 11 paid holidays, and special days off.
- Excellent medical, vision, and dental.
- Pension and retirement programs.
- Advancement opportunity within DOJ and other State agencies.
- Representation and support by the Service Employees International Union (SEIU).
For more information about our benefits, you can learn
here
. NOTE: This position is based in Salem, however, out-stationing may be an option. After training, this position is considered appropriate for hybrid remote work opportunities.
APPLICATION PROCESS
Candidates from diverse backgrounds are encouraged to apply. The Department of Justice is an equal opportunity employer, does not discriminate on the basis of race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity.
- Follow the "Apply" link above and complete the application online and all supplemental questions.
- Attach your resume.
- Attach a cover letter (applications without a cover letter will not be considered)
- Describe how your background meets the primary duties of this position. Specifically address any experience you have developing training curriculum and materials and researching and evaluating training needs (no longer than two pages)
If you are interested in assistance with completing your resume, cover letter, or interview workshops please check out WorkSource Oregon
here
. ALL APPLICANTS: You will only have one opportunity to upload the requested resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact
doj.recruitment@doj.state.or.us
. Any materials emailed will be associated on your behalf if received before the posting deadline. CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).
For additional information regarding working for the Department of Justice and application assistance,
click HERE.
Oregon Department of Justice
1162 Court St NE
Salem, OR 97301
1162 Court St NE
Salem, OR 97301
DOJ.recruitment@doj.state.or.us
Phone: (503) 947-4328
Fax: (503) 373-0367
Fax: (503) 373-0367
