District Veterinary Director - Houston Area Hospitals

Job Type
Full-time
Description
Pet care is a journey. Welcome to your destination!
We are Destination Pet, a nationwide company founded in 2016 by a team of professionals who have more than a century of combined experience and innovation in the pet services industry. These services include everything from day care to boarding, training to grooming, and home care to veterinary care. Be it through our top-of-the-line veterinary services, or by introducing our customers' pets to a new standard of training and day care, our mission is simple: Elevate the love and lives of pet families through Connected Care.
Job Summary
The District Veterinary Director is responsible for the leadership and management of a portfolio of dynamic veterinary centers, as a leader, manager, and as a clinical veterinarian. Your role is to partner with your District Director to ensure our veterinary centers provide outstanding medical care, exceptional customer service, and business performance within our connected care ecosystem.
Responsibilities & Tasks
• Live & model the mission, vision, culture of Destination Pet within yourself and your team.
• Create a culture of integrated, personalized, connected pet care experience and ensure center teams understand our strategic vision.
• Drive district performance to deliver outstanding medical care & customer service that focuses on integrated, personalized and connected pet health care with efficient and productive teams.
• Drive a successful and growing Medical Director and Associate Veterinarian team through the support of talent acquisition programs such as recruiting, hiring, and referrals. Ensure the delivery of exceptional onboarding and mentorship experience. Promote engagement, workplace satisfaction, and retention of Veterinary Teams.
• Develop productive relationships with veterinary medical colleges to meet the recruiting needs for the practice, partnering with our recruiting team & university liaisons.
• Actively participate in national, state & local veterinary associations.
• Partners with District Director to co-facilitate regular meetings with the district center leadership teams to discuss performance and strategic initiatives.
• Implement a one-on-one cadence with assigned center leadership for individual growth plans and management development opportunities.
• Conducts monthly center visits at a minimum; or more often as needed.
• Partners with District Director & center leaders to manage effective doctor scheduling and ensure center leaders provide effective scheduling of trained and developed support staff to meet the needs of clients, pets, and business needs.
• Develop and deliver performance plans to meet center budgets and doctor production requirements, in partnership with District Directors.
• Analyzes and utilizes financial reports including profit and loss statements, doctor production reports, and KPI reports for each center location; review with center leadership for understanding, celebrating achievements, and identifying revenue growth opportunities.
• Resolve all client and staff complaints not resolved at a center level.
• Supports and promotes marketing strategies of Destination Pet programs and services in community; works to enhance Destination Pet community standing and brand reputation.
• Partners with Service Center support teams to ensure overall success of company programs and initiatives at center and district level.
• Partner with District Director & center leaders to ensure care delivered in our centers meets industry, regulatory, AAHA, Fear Free & Destination Pet standards.
• Partner with District Director & Center Leaders to ensure DEA, OSHA and radiation safety & compliance.
• Works with Destination Pet Human Resources and Safety Teams to ensure compliance with federal and local labor laws: EEOC, ADA, Fair Labor Practices, and HAZMAT and company policies.
• In partnership with Service Center teams and center leadership, monitor and assist with emergency/crisis situations; review incident reporting forms with Medical Director and Practice Manager to provide support, guidance, and corrective or preventative actions as required.
Experience, Training, Education
• Doctor of Veterinary Medicine (DVM, VMD) or equivalent degree is required.
• Three years of clinical veterinary experience are required.
• Two years of hospital leadership experience are required.
• Two years of veterinary multi-location management experience preferred.
• Active, valid veterinary license in at least one state of responsibility, DEA license & USDA Accreditation are required.
• May be required to attain additional state licenses.
Additional Duties
The role of District Veterinary Director serves as both clinical veterinarian and medical leader within an assigned District. Additional duties will include regularly scheduled days in clinic to provide clinical, surgical, and/or specialty services. The role of DVD requires approximately 75% travel to veterinary centers to perform clinical, administrative, operational, and leadership responsibilities; occasional travel out of state to attend meetings and trainings will occur as scheduled.
Core Competencies
• Lives One Pack Values
• Builds Relationships
• Effective Communication
• Cross-Functional Collaboration
• Medical Excellence (DVM/VMD or Equivalent)
• Exceptional Client Service
• Process Improvement
• Time Management & Prioritization
• Leading & Developing Others
• Change Management
• Business & Organizational Acumen
• Financial Literacy
• Action Planning
• Conflict Management
• Dealing with Ambiguity
BENEFITS YOU CAN SEE:
• $140,000 to $175,000/yr base salary
• NO Non-Compete!
• Pro-Sal with No Negative Accrual & No Deficits!
• Signing and relocation bonus eligible!
• Bonus potential based on district performance and goal attainment!
• 100% Health Insurance Coverage
• 100% Dental & Vision Coverage for You and Your Family
• 24/7 Access to Mental Health via Telemedicine
• Uncapped Student Loan Reimbursement
• 401(k) with 5% Company Match
• $5,000/yr and 5 days for CE
• 4 weeks PTO
• Excellent Growth Opportunities
• A Team-Based, One Pack Culture
• Discretionary Spending to Support Pet Parents in Need
• Resources to Pursue Values-Aligned Passion Projects
BENEFITS YOU CAN FEEL:
• A special investment in team-building with mentorship pathways, as well as paths to leadership opportunities.
• A healthy workplace culture where flexibility or set schedule opportunities are made to cater to you (& no on-call).
• A team who believes in building trust with clients and with each other.
• Serious admin support so that you can focus on medicine with more peace of mind.
• Leading your support staff to veterinary excellence through kindness, and education.
Take a look around on our website HERE ! If you are ready to join an established team of veterinarians, work with an engaged staff, and receive great benefits, we are ready to meet you! Please submit your CV for confidential consideration.
Requirements
DVM