Address
Form of workWho Are We?
Altar’d State is a rapidly growing women’s fashion brand with more than 120 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought-after clothing and accessories and delightful home decor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good. Our culture is Passionate, Committed, Entrepreneurial, Caring, Driven, Confident and Trusting.
Our Mission
“Stand Out. For Good”. At Altar’d State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
The primary role of the District Leader is to provide leadership, direction, and support to multiple store locations within an assigned area. The District Leader will plan, implement and follow up on all company initiatives and processes within the district. This position is responsible for driving sales and profitability while ensuring the guest experience is exceptional. The District Leader will be teaching, coaching, and training future leaders. This position is responsible for building strong teams with a focus on the guest experience, associate development and exceeding company goals.
Primary Responsibilities
Leadership
- Foster a positive work environment that encourages feedback and innovation
- Motivate associates to achieve their maximum potential
- Communicate both verbally and in writing with all associates and leadership team
- Conduct store visits to motivate, inspire, train, and provide feedback on their people and store operations.
- Review all store results on each visit with store leadership to development and identify opportunities
- Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store associates
People
- Recruit, develop, and retain great leaders to ensure stores are staffed and delivering for the guest
- Utilize company training tools to fully develop associate potential
- Coach, give direct and honest feedback, and counsel associates for improved performance
- Each quarter formally review with Store Leaders their opportunities
- Deliver any needed progressive steps of discipline to include verbal and written warnings
- Interact regularly with all levels of associates to gain insight on morale and to learn from them ways to improve operations and guest experience
Drive for Results
- Drive and maximize district sales to achieve goals
- Control and minimize shrink to meet company expectations
- Plan and control payroll within budget
- Drive company initiatives with a focus on goal attainment and expense control
Planning and Time Management
- Demonstrate the ability to plan and prioritize Company objectives
- Properly manage time to ensure all people and operational goals are achieved
- Effectively organize resources and communications to maximize personal and district performance
- Work with the Store Leaders on planning, assigning and achieving their goals
Guest Experience
- Establish, teach, and demonstrate exceptional guest interaction
- Provide associates training and development to ensure the guest receives an exceptional experience
- Provide positive resolutions to challenges and complaints from guests
- Address complaints and problem solve when appropriate with the assistance of Associate Relations and the VP of Store Experience
Visual
- Ensure the company standards for visual presentation, signage, cleanliness, and organization are met
- Consistently communicate as a field merchant to identify and maximize business opportunities
- Develop partnerships with malls and centers to pursue and generate marketing opportunities
Store Operations
- Utilize all available tools ensure the stores are running at maximum efficiency
- Work with stores to achieve accuracy in shipping, receiving, and cash control
- Communicate consistently with associates to ensure understanding and execution of company initiatives
Competencies
- Leadership: Demonstrates strong leadership qualities and is able to oversee and delegate
- Results Orientation: demonstrates the ability to consistently deliver results and achieve goals
- Communication: effectively conveys information and ideas in concise and meaningful way through both written and verbal communication
- Teamwork/Collaboration: effectively develops relationships and encourages idea-sharing that facilitates the accomplishment of goals
Required Physical Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must have the ability to bend, stoop, reach, stand, move from one area of the building to another regularly
- Must be able to sit and use a computer for an extended period of time
- Manual and physical dexterity needed to operate a computer keyboard and handle paper documents repetitively
- Sufficient near vision acuity to read information appearing on computer display screen, in hand-written forms, and printed on paper
- Adequate hearing and verbal abilities to communicate effectively in person and by telephone
- Ability to lift and carry items weighing up to 25 pounds
Desired Skills and Abilities
- Show initiative to assume additional responsibilities.
- Demonstrate the ability to adapt to changes
- Exemplify a “Whatever It takes!” spirit.
- Ability to travel (up to 90%) from store-to-store, within a given geographic area.
- Ability and willingness to travel overnight for visits, training and business meetings
- Ability to work varying days and hours, based on business needs
- Strong people, leadership, recruiting, training and operational skills
- Effective written and verbal communication skills with store leaders, VP of Store Experience and Home Office
- Strong aptitude for interpreting retail data and applying solutions as problems arise
- Ability to adapt to change and assume added responsibilities
- Foster a positive and motivating work environment, encouraging feedback and innovation
- Have established, taught, and demonstrated exceptional guest relationships through training, development, and lead by example in a specialty retail environment
- Ensure high store standards including cleanliness are maintenance
Desired Education and Experience
- Bachelor’s degree preferred
- 5+ years of multi-unit retail or hospitality leadership experience required
- Stellar track record of driving positive results
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
- #73 in Fortune 100 Best Companies to Work For® 2023
- #4 in Fortune Best Workplaces in Retail™ 2022
- #93 in Best Workplaces for Millennials™ 2023
- #34 in Fortune Best Workplaces for Women™ 2022
