Dispensary Manager/ General Manager

As the Dispensary Manager, you will play a pivotal role in leading the daily operations of our dispensary, overseeing a team of staff, and ensuring compliance with all applicable laws, regulations, and company policies. You will be responsible for driving sales and profitability, providing exceptional customer service, and creating a positive and engaging work environment. Your leadership skills will be critical in recruiting, training, developing, and retaining a high-performing team while maintaining strict compliance with all regulatory requirements.

Responsibilities:

· Operational Management: You will be responsible for overseeing all aspects of the dispensary's daily operations, including sales, inventory management, staff scheduling, and customer service. You will ensure compliance with all local, state, and federal laws, regulations, and company policies, and implement efficient operational processes to achieve dispensary goals.

· Team Leadership: You will lead and inspire a team of dispensary staff, providing ongoing coaching, performance feedback, and recognition. You will create a positive and inclusive work environment, fostering teamwork, collaboration, and a culture of excellence. You will also be responsible for recruiting, training, developing, and retaining top talent to meet the dispensary's staffing needs.

· Customer Service: You will set a high standard for customer service, ensuring that all customers receive a welcoming, informative, and personalized experience. You will handle customer inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction and loyalty.

· Sales and Profitability: You will develop and implement effective sales strategies to drive revenue and profitability, analyzing sales data and implementing initiatives to optimize performance. You will also oversee inventory management, cost control measures, and pricing strategies to maximize profitability.

· Compliance and Security: You will ensure strict compliance with all applicable laws, regulations, and company policies related to cannabis sales, safety, and security. You will maintain accurate records and documentation as required by regulatory agencies, and implement effective security measures to protect dispensary assets.

· Staff Training and Development: You will provide comprehensive training and development opportunities to the dispensary team, ensuring they have the necessary knowledge and skills to perform their roles effectively. You will also provide ongoing coaching and feedback to support their professional growth and development.

· Reporting and Analysis: You will prepare and present regular reports to senior management on dispensary performance, sales trends, inventory levels, and other key metrics. You will analyze data and provide insights to inform decision-making and drive continuous improvement in dispensary operations.

· Vendor and Supplier Management: You will establish and maintain positive relationships with vendors and suppliers, negotiate favorable terms, and ensure timely and accurate delivery of products. You will also manage inventory levels, quality control, and vendor compliance to meet dispensary needs.

Qualifications:

· Bachelor's degree in business management or related field (preferred)

· Previous experience in a leadership role in the cannabis industry or retail management

· Strong knowledge of local, state, and federal laws and regulations related to cannabis sales and operations

· Excellent leadership and team management skills, with the ability to inspire, motivate, and develop a high-performing team

· Strong customer service orientation and ability to maintain a professional and welcoming demeanor with customers

· Excellent communication and interpersonal skills, with the ability to communicate effectively at all levels of the organization

· Strong analytical, problem-solving, and decision-making skills

· Ability to work in a fast-paced and dynamic environment, with the flexibility to adapt to changing priorities and deadlines

· Proficient in using point-of-sale (POS) systems, inventory management software, and other dispensary-related tools and technologies

Note: This job description is not intended to be all-inclusive. The Dispensary Manager may be required to perform other duties as assigned by senior management to meet the needs of the business.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Experience level:

• 2 years

Experience:

• Customer service: 1 year (Required)
• Industry: 1 year (Required)

Work Location: In person