Dispensary Manager

From the moment you're introduced to CULTA, you'll notice the difference: a community of like-minded souls with a passion for perfection in our product. CULTA proudly grows all of its own cannabis on our Cambridge, Maryland campus and sells these cultivated products in our flagship dispensary store in Baltimore, Maryland. CULTA's award winning products are also available in dispensaries throughout the state. Our name has become synonymous with quality, and we could not be more proud!

CULTA is currently looking for our next Dispensary Manager to join our dedicated Dispensary team in Frederick, MD! The Dispensary Manager is responsible for maintaining an inventory capable of meeting patient demand. The Dispensary Manager will ensure our product inventory includes a wide variety of cannabinoid profiles, including products with high cannabidiol (CBD) content. A diverse inventory with varying cannabinoid profiles offers patients a choice of products that provide different therapeutic and palliative effects. They are also responsible for managing the day-to-day operations of the Dispensary facility in accordance with state laws and regulations and standards set by Culta LLC. Reports directly to the Senior Director of Sales. Provides support for all agents, including schedules, training, policy and procedure updates, industry news, and product information. Responsible for the ordering and receiving of all inventory and products, arranging deliveries, maintaining facility compliance and cleanliness.

We value everyone and work collaboratively across all backgrounds

CULTIVATING

We are dedicated to the professional development of both our teams and ourselves.

PROUD

We are proud to work for CULTA; we have passion for the work we do and hold ourselves accountable to do the right thing.

DETERMINED

We strive to exceed expectations in our products and customer service.

JOB DUTIES & RESPONSIBILITIES

• Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance CULTA's mission, vision, goals, and objectives at the store level.
• Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms.
• Collaborate with other functional leaders in developing and implementing a best-in-class customer experience.
• Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges.
• Maintain accountability of all dispensary agents and their execution of the specific job descriptions.
• Utilizes management resources and analyzes financial reports to identify and address trends in employee and store performance.
• Writing, collaborating, communicating all agent performance evaluations and records of disciplinary action.
• Work with Senior Leadership Team to develop and monitor all sales goals.
• Facilitate opportunities to motivate and support the sales floor agents to achieve goals and maintain high standards for customer service.
• Directs and monitors Sales Leads and Budtenders to accomplish goals established weekly, monthly, quarterly, and annually.
• Observe and coach the sales floor agents on productivity, customer engagement, sales incentives, etc.
• Ensure upkeep/ organization of required record keeping logs; visitor log, waste log, cash deposit log, etc.
• Organize and maintain all dispensary agent employee files, these must be available for inspection upon request. Communicate any and all additions to personnel files with the Director of HR.
• Responsible for monitoring daily time punches, attendance approving and processing time-off requests.
• Direct product display floor sets/ display changes; ensure brand consistency and integrity are maintained.
• Lead by example when working on the sales floor and the BOH, willingness to step in when needed to accomplish any task within the dispensary.
• Adaptability, the ability to implement and enforce sudden or long-term change within the retail setting.
• Oversees all inventory and supply purchasing for the dispensary.

QUALIFICATIONS AND PHYSICAL REQUIREMENTS

• Must be able to work onsite as needed.
• High school diploma or GED equivalent required.
• Bachelor's Degree in Business or industry training equivalent preferred.
• Must be 21 years of age or older.
• Retail experience, 5+ years.
• Cannabis industry experience preferred.
• Inventory Management experience, 2+ years preferred.
• Must be able to qualify as a registered agent with the State Commission and may not have any violent or drug related felony convictions.
• Level-headed and compliant minded approach to problem solving with customer/ employee interactions.
• Exceptional team building, communication and people skills.
• High level of integrity and a strong work ethic.
• Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives.
• Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more.
• Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics.
• Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
• Detail oriented, critical thinker, problem solver and assessor.
• Excellent communication, multi-tasking, time-management, planning, and organizational skills.

CULTA's Benefits:

• Generous Paid time off (PTO) including 6 paid holidays per year
• Medical Insurance which includes prescription drug coverage (for full time employees)
• Dental Insurance (for full time employees)
• Vision Insurance (for full time employees)
• Health Saving Accounts (HSA) (for full time employees)
• Company paid Short-Term Disability (for full time employees)
• 401k with a company match
• Employee Assistance Program (EAP)
• Employee referral program
• Product discounts for qualifying employees
• Casual dress code and a culture to brag about
• Training and career advancement. In 2021, 1/3 of our staff was offered promotions!

CULTA is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We embrace diversity, inclusion, and equal opportunities within our building and our community. We strive to develop a team that represents a variety of backgrounds, perspectives, and skill sets. We are committed to creating an inclusive environment for all employees and believe that diverse teams translate to diverse ideas and company growth. YOU, as an individual, matter!

**All positions require the ability to pass background check and drug test as required by Maryland law. Must be 21 years or older to apply**