Dispatcher/Scheduler

JOB ANNOUNCEMENT

HATS Full-Time Dispatcher/Scheduler

A local non-profit in Findlay is looking for a Full-Time Dispatcher/Scheduler within our Hancock Area Transportation Services (HATS) department. The ideal candidate will take inbound calls to schedule rides, answer rider & driver questions, provide customer service and perform essential administrative tasks related to HATS operations. This position is 40 hours/week. The pay range for this position is $16.00-$16.35/hour.

Critical Attributes:

· Independent Critical Thinking Skills · Strong Initiative

· Highly Organized · Collaborative and Professional

· Results Driven · Analytical Reasoning Skills

· Articulate Communicator · Independent Decision-Making Skill

· Good Oral/Written Communication Skills

· Working knowledge of Personal Computers, Excel and Microsoft Office Tools

QUALIFICATIONS:

Overall Requirement: Must be sensitive to the needs of low-income individuals and able to work with individuals of all cultural backgrounds and ages. Must adhere to the values of the HHWP CAC including Advocacy, Professionalism, and Partnership. Must be committed to the Agency’s mission to reduce the conditions of poverty by providing comprehensive services to improve lives.

Minimum Education: High School diploma or equivalent.

Minimum Experience – 1 year of office/scheduling and filing experience

Must have a valid driver’s license, reliable transportation, maintain state minimum amount of automobile liability insurance as well as the ability to meet and maintain all funding source requirements.

Benefits: HHWP Community Action Commission provides a rewarding paid time off package, several tiers of health and prescription coverage, dental/vision and a 403(b) in which we match contributions 100% up to 5%.

Applications must be completed along with a letter of interest, resume, and salary requirements. Applications may be obtained from HHWP CAC or at www.hhwpcac.org.

Equal Employment Opportunity Employer

Job Type: Full-time

Pay: $16.00 - $16.35 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person