Dispatcher/Customer Service Representative

We're looking for motivated, self driven, customer oriented office personnel to serve as a customer Service Representative and as a dispatcher for our field personnel, acting as a liaison between both. Previous dispatching, warranty work and light bookkeeping experience STRONGLY PERFERRED. Payment processing, record keeping and strong organizational and multi tasking skills will be required. EXPERIENCE WORKING FOR A PLUMBING, HVAC OR MECHANICAL contracting office is preferred, but on the job training is available for the right candidate with the right background. Individual must be proficient in Windows operating systems and programs, and able to learn multiple cloud based scheduling and customer management systems. Management opportunities may be available for those qualified with existing experience, or for those who can grow into that roll. Background screening checks will be required.

Job Type: Full-time

Pay: $31,200.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person