Dispatcher/Customer Service Representative

IMPORTANT: IF YOU WOULD LIKE TO BE CONSIDERED FOR THIS POSITION, PLEASE TAKE THE TIME TO SUBMIT THE SHORT PRE-RECORDED INTERVIEW AND COMPLETE THE ASSESSMENTS. COPY AND PASTE THE LINK BELOW TO GET STARTED!

https://myint.video/aQp8XCisTB

A Plus Garage Doors has been named one of the fastest 50 growing companies in Utah, ranked in the Inc. 5000, and has been named one of the best companies to work for in Utah 2X Years running! Want to Work for an amazing company that treats its employees right and has an amazing TEAM-first Culture? A Plus is Utah's largest and fastest growing Residential Garage Door Business. Start your career today in a steadily growing industry.

Join our Amazing TEAM! We are looking to add a Dispatch /Customer Service Specialist to our in-office team located in West Valley City. We are willing to train and provide the resources needed to be successful in this career. The ideal candidate should possess a great attitude, organizational, professional, and telecommunication skills. Fitting into our Team First Culture and being on time will also be extremely important.

We offer paid time off, health care, dental, vision, and a GREAT TEAM Environment!

This is a full-time position 40 hrs. per week. Full Benefits are offered.

During Training, 1-2 months schedule would be Mon - Friday 8 am - 5 pm

After Training Shift would be 8 am - 5 pm or 8:30 - 5:30 pm, occasional Saturdays are required and you will have a day off during the week.

Pay is $18 - $22 per hour, plus a quarterly bonus depending on experience.

The position consists of communicating with our customers, scheduling a repair appointment, and providing our customers with both, a positive experience and a solution to their needs. Attention to detail and being a great listener will play a huge role in this position. The ideal candidate should be strong in both, customer service and communicating professionally over the phone. The position also consists of coordinating and communicating with other employees and being able to dispatch technicians to customers who need our services. Must be proficient at typing and using multiple computer programs.

IMPORTANT: IF YOU WOULD LIKE TO BE CONSIDERED FOR THIS POSITION, PLEASE TAKE THE TIME TO SUBMIT THE SHORT PRE-RECORDED INTERVIEW AND COMPLETE THE ASSESSMENTS. COPY AND PASTE THE LINK BELOW TO GET STARTED.

https://myint.video/aQp8XCisTB

Health insurance (we pay $300 towards your health insurance every month)
Medical
Dental
Vision
Short Term Disability
Paid Time Off
Job Type: Full-time
Pay: $18 - $22+ per hour

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Sandy, UT: Relocate before starting work (Required)

Work Location: In person