Dispatcher

We are looking for a reliable Dispatcher to act as a communication point between suppliers, customers and Class A Drivers. You will receive requests, transmit messages and track vehicles and inventories. The ideal candidate must be primarily an excellent communicator and be able to remain calm and composed, especially in stressful situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

• Receive calls/emails/texts and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Arrange shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders
• Use radio, phone or computer to send vehicles or other field units to appropriate locations
• ship loads by examining items, destination, rate, delivery time, ordering carriers
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain records of calls, activities and other information
• Keeps customer informed by forwarding notice of item availability, shipment date and method, current status, answering questions
• Protects organizations reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods
• Fast typing with experience in data entry
• Knowledge of procedures and guidelines for commercial vehicles and Class A drivers
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 2 years (Required)

Work Location: In person