Dispatch Supervisor Bush River

TCS Mobility is proudly serving the transportation needs of all its clients and continues to look for professional, qualified candidates who are dedicated to assisting the local community.

TCS Mobility is hiring for a Dispatch Supervisor to provide direction and maintain two-way communications with all operators. While monitoring system performance and making scheduling adjustments where necessary to maximize on-time performance, minimize customer wait times for on-call or will-call services, minimize service disruptions because of vehicle/operator availability and/or emergency situations. While providing direction to divers and assisting them when necessary.

What we offer:

• Compensation 20.02 an hour with Benefits or 24.50 without.
• Employer-sponsored benefits
• PTO

Day to Day:

• Assign work, vehicles, and onboarding equipment to operators
• Assign stand-by or extra board operators to minimize service disruptions
• Maintain attendance log for operators and other appropriate staff
• Assign vehicles considering preventive maintenance schedules and capacity
• Monitor operators and trip status Maintain scheduling and performance data in the event of real-time operations
• Assist operators in the event of emergency, vehicle malfunctions
• Communicating effectively with operations, safety, and maintenance staff
• Reschedule trips in the event of vehicle malfunction, traffic, or an emergency
• Reconcile trip manifests and fares collected by operators upon check-in
• Secure all equipment issued to operators at pull out upon check-in
• Assist passengers in using the service and any inquiries
• Document daily events accurately and appropriately
• Monitor driver hours to meet local and federal laws and rules
• Manage a team of drivers and other transportation personnel, providing guidance and support as needed.

Requirements:

• One year or more of dispatch experience
• High school diploma or equivalent
• Clean and safe driving record
• The ability to successfully complete a DOT drug screen and physical
• The ability to successfully complete a criminal background check