Dispatch Specialist

Location: Williamsport, MD Department: Dot Transportation Reports To: Assistant Transportation Manager

Your Role: This position will provide support to the Transportation Department in coordination with customer, suppliers, drivers, and other Dot/DTI employees.

• Provide excellent customer service to internal customers
• Set up and maintain system to accurately track internal quality measures
• Communicate with drivers on schedules and work assignments
• Participate in continuous improvement projects
• Prepare necessary paperwork for drivers
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position

Role Specifics:

• Schedule: Full-time –Days: Friday, Saturday, Sunday 3x12 6 am-6:30 pm
• Work Environment: Some exposure to garage / shop environment
• Utilize data analysis and interpretation

We Need You To Have:

• High school diploma or General Equivalency Degree
• Excellent mathematical and reading skills
• Computer skills, including knowledge of Microsoft Office programs
• Experience working in a fast-paced environment with multiple deadlines

We’d Like You To Have:

• Administrative / clerical experience preferred
• Effective professional verbal and written communication skills
• Experience working in both team and independent settings
• Good organizational skills