Address
Form of workJob Description
JOB DESCRIPTION DETAILS
Reports to:
Chief Operating Officer
Job Summary:
Plans, coordinates, and supervises the activities of the plant operations and maintenance functions which are necessary in
maintaining physical structures (including HVAC, mechanical and electrical systems, utilities, and grounds).
Maintains performance improvement activities within various departments and will, as needed perform emergency repairs
at the various locations.
Provides leadership to department staff including interviewing, staffing, department training, and performance
management.
Education:
Position requires a bachelor's degree in Construction Management, Engineering, Architecture or related field.
Registration/Certification/Licensure:
Unexpired, unsuspended driver's license if incumbent will be required to drive as part of their routine job duties.
Experience:
Minimum 5 years of construction industry experience preferably in a hospital setting.
Knowledge in HVAC, fluid handling/pumping, fluid filtering, mechanical systems, and electrical engineering and operation.
Five (5) years leadership/management experience.
Hospital facilities management including Environment of Care (EOC), plant operations, and Joint Commission survey
standards and compliance is preferred.
Other Requirements:
Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance
with the Staff Education and Training policy GA-057 and/or any other department requirements.
Specific technical skills required to fulfill position requirements.
Effectively communicates with all staff by implementing organization-wide communication techniques as a daily practice.
May require the ability to drive as part of routine job duties.
FLSA Status:
Reports to:
Chief Operating Officer
Job Summary:
Plans, coordinates, and supervises the activities of the plant operations and maintenance functions which are necessary in
maintaining physical structures (including HVAC, mechanical and electrical systems, utilities, and grounds).
Maintains performance improvement activities within various departments and will, as needed perform emergency repairs
at the various locations.
Provides leadership to department staff including interviewing, staffing, department training, and performance
management.
Education:
Position requires a bachelor's degree in Construction Management, Engineering, Architecture or related field.
Registration/Certification/Licensure:
Unexpired, unsuspended driver's license if incumbent will be required to drive as part of their routine job duties.
Experience:
Minimum 5 years of construction industry experience preferably in a hospital setting.
Knowledge in HVAC, fluid handling/pumping, fluid filtering, mechanical systems, and electrical engineering and operation.
Five (5) years leadership/management experience.
Hospital facilities management including Environment of Care (EOC), plant operations, and Joint Commission survey
standards and compliance is preferred.
Other Requirements:
Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance
with the Staff Education and Training policy GA-057 and/or any other department requirements.
Specific technical skills required to fulfill position requirements.
Effectively communicates with all staff by implementing organization-wide communication techniques as a daily practice.
May require the ability to drive as part of routine job duties.
FLSA Status:
Exempt
Populations Served/Patient Care Responsibilities
None Specified
PHYSICAL REQUIREMENTS
Physical Demands
Stand - 2/3
Walk - 2/3
Sit - 2/3
Run - N/A: Not Applicable
Use hands to finger, handle, or feel - 2/3
Reach with hands and arms - 2/3
Stoop, kneel, bend, crouch, or crawl - 2/3
Talk or hear - 3/3
Taste or smell - N/A: Not Applicable
Distinguish colors - 1/3
Lift up to 10 pounds - 1/3
Lift up to 25 pounds - 1/3
Lift up to 35 pounds - 1/3
Lift greater than 35 pounds with assistance or lifting equipment - 1/3
Working Conditions
Work near moving mechanical parts - 1/3
Risk of radiation - N/A: Not Applicable
Work in high, precarious places - N/A: Not Applicable
Fumes or airborne particles - N/A: Not Applicable
Toxic or caustic chemicals - N/A: Not Applicable
Outdoor weather conditions - N/A: Not Applicable
Vibration - N/A: Not Applicable
Moderate to High Noise - N/A: Not Applicable
Exposure Class
Exposure to blood & body fluids, tissues, or diagnostic/therapeutic materials of human origin.
EVALUATION SUMMARY
4 - Exceeds Standards - Consistently exceeds job requirements with above average quality and quantity. Assignments and
responsibilities are accomplished in a highly effective manner with minimal general guidance. These attributes will be exhibited in
both behavioral and technical competencies.
3 - Meets Standards - Performs all aspects of the job requirements. Assignments and responsibilities are accomplished effectively
with designated and appropriate supervision and direction. These attributes will be exhibited in both behavioral and technical
competencies.
2 - Needs Improvement - Meets some essential job requirements but frequently performs below standard. Requires more
supervision to address performance deficiencies. These deficiencies may be in either behavioral and/or technical competencies.
Populations Served/Patient Care Responsibilities
None Specified
PHYSICAL REQUIREMENTS
Physical Demands
Stand - 2/3
Walk - 2/3
Sit - 2/3
Run - N/A: Not Applicable
Use hands to finger, handle, or feel - 2/3
Reach with hands and arms - 2/3
Stoop, kneel, bend, crouch, or crawl - 2/3
Talk or hear - 3/3
Taste or smell - N/A: Not Applicable
Distinguish colors - 1/3
Lift up to 10 pounds - 1/3
Lift up to 25 pounds - 1/3
Lift up to 35 pounds - 1/3
Lift greater than 35 pounds with assistance or lifting equipment - 1/3
Working Conditions
Work near moving mechanical parts - 1/3
Risk of radiation - N/A: Not Applicable
Work in high, precarious places - N/A: Not Applicable
Fumes or airborne particles - N/A: Not Applicable
Toxic or caustic chemicals - N/A: Not Applicable
Outdoor weather conditions - N/A: Not Applicable
Vibration - N/A: Not Applicable
Moderate to High Noise - N/A: Not Applicable
Exposure Class
Exposure to blood & body fluids, tissues, or diagnostic/therapeutic materials of human origin.
EVALUATION SUMMARY
4 - Exceeds Standards - Consistently exceeds job requirements with above average quality and quantity. Assignments and
responsibilities are accomplished in a highly effective manner with minimal general guidance. These attributes will be exhibited in
both behavioral and technical competencies.
3 - Meets Standards - Performs all aspects of the job requirements. Assignments and responsibilities are accomplished effectively
with designated and appropriate supervision and direction. These attributes will be exhibited in both behavioral and technical
competencies.
2 - Needs Improvement - Meets some essential job requirements but frequently performs below standard. Requires more
supervision to address performance deficiencies. These deficiencies may be in either behavioral and/or technical competencies.
1 - Below Standards - Does not meet job requirements. Performance well below standards and not acceptable. Requires continual
close supervision and direction. Produces inadequate results that require immediate improvement. These deficiencies may be in
either behavioral and/or technical competencies.
BEHAVIORAL COMPETENCIES
Please see the attached Competency Matrix details regarding Behavioral Competencies and examples of performance
standards.
1. Accountability: 6%
Demonstrated ability to take responsibility/ownership for the outcome of all actions, decisions, and policy compliance in fulfilling
job requirements.
2. Commitment to Change: 4%
Demonstrated commitment to contribute and support change in order to enhance departmental and organizational performance.
Continuously identifies and acts upon opportunities to improve processes and services.
3. Communication: 8%
Demonstrated ability to convey verbal and written information externally and internally in a timely, concise, and effective manner.
Demonstrated ability to receive and process information through active listening skills.
4. Continuous Self-Improvement: 4%
Demonstrated commitment to identify opportunities, invest time and personal effort in activities resulting in personal and
professional development.
5. Customer Service: 8%
Demonstrated ability to develop mutually beneficial relationships with both internal and external customers. Provides timely and
effective feedback with the goal of attaining positive outcomes. Models effective customer service behaviors to all customers.
Continually strives to meet or exceed customer expectations, enhancing trust, dignity, and respect for others.
6. Problem Solving: 4%
Demonstrated ability to identify issues and opportunities, collect and evaluate appropriate information and make timely and
effective decisions to improve outcomes.
7. Teamwork: 6%
Demonstrated ability to establish and maintain effective relationships with others. Teamwork is characterized by working toward a
shared purpose or goals through cooperating, collaborating and partnering with others.
TECHNICAL COMPETENCIES 40%
Mandatory:
Personal Protective Equipment - Wears PPE in appropriate situations and according to manufacturer's instructions.
If PPE is required for position, rate use of equipment (or select N/A)
Workplace Safety - identifies and prevents potential situations that compromise workplace safety.
Corporate Compliance - acts responsibly and in accordance with the Standards and Codes of Conduct.
Annual Competencies - fully completed by established deadlines.
Principle Duties and Responsibilities:
Monitors and ensures timely and efficient implementation of all project activities. Coordinates with local partners and
maintains a good working relationship with the Maryland Department of Health and local government permitting offices.
1.
close supervision and direction. Produces inadequate results that require immediate improvement. These deficiencies may be in
either behavioral and/or technical competencies.
BEHAVIORAL COMPETENCIES
Please see the attached Competency Matrix details regarding Behavioral Competencies and examples of performance
standards.
1. Accountability: 6%
Demonstrated ability to take responsibility/ownership for the outcome of all actions, decisions, and policy compliance in fulfilling
job requirements.
2. Commitment to Change: 4%
Demonstrated commitment to contribute and support change in order to enhance departmental and organizational performance.
Continuously identifies and acts upon opportunities to improve processes and services.
3. Communication: 8%
Demonstrated ability to convey verbal and written information externally and internally in a timely, concise, and effective manner.
Demonstrated ability to receive and process information through active listening skills.
4. Continuous Self-Improvement: 4%
Demonstrated commitment to identify opportunities, invest time and personal effort in activities resulting in personal and
professional development.
5. Customer Service: 8%
Demonstrated ability to develop mutually beneficial relationships with both internal and external customers. Provides timely and
effective feedback with the goal of attaining positive outcomes. Models effective customer service behaviors to all customers.
Continually strives to meet or exceed customer expectations, enhancing trust, dignity, and respect for others.
6. Problem Solving: 4%
Demonstrated ability to identify issues and opportunities, collect and evaluate appropriate information and make timely and
effective decisions to improve outcomes.
7. Teamwork: 6%
Demonstrated ability to establish and maintain effective relationships with others. Teamwork is characterized by working toward a
shared purpose or goals through cooperating, collaborating and partnering with others.
TECHNICAL COMPETENCIES 40%
Mandatory:
Personal Protective Equipment - Wears PPE in appropriate situations and according to manufacturer's instructions.
If PPE is required for position, rate use of equipment (or select N/A)
Workplace Safety - identifies and prevents potential situations that compromise workplace safety.
Corporate Compliance - acts responsibly and in accordance with the Standards and Codes of Conduct.
Annual Competencies - fully completed by established deadlines.
Principle Duties and Responsibilities:
Monitors and ensures timely and efficient implementation of all project activities. Coordinates with local partners and
maintains a good working relationship with the Maryland Department of Health and local government permitting offices.
1.
Ensures hospital compliance with federal, state, city, and local regulatory agencies and ordinances as well as compliance with
organizations such as the Center for Medicare and Medical Services (CMS), The Joint Commission (TJC), and Fire Departments.
2.
Performs leadership and management functions by ensuring appropriate scheduling and workflows, hiring, training,
performance management including discipline, and payroll and timekeeping processing. Oversees contracts and contract
labor. Effectively manages staff in compliance with applicable regulatory bodies and all established policies, procedures, and
legal guidelines.
3.
Oversees and coordinates the daily operations of the department such as corrective and preventive maintenance on all
equipment, oversight of the work order system, and troubleshooting and resolving issues as they occur. Demonstrates
advanced level of expertise and may be required to assist with maintenance activities as needed.
4.
Demonstrates strategic thinking in planning, implementing, and evaluating systems, programs, and initiatives for the
department. Develops and implements operational objectives, goals, and specific strategies required to support and achieve
the strategic outcomes (capital equipment, replacement, maintenance) of the department.
5.
Provides input and evaluates options for major plant and equipment replacement systems identifying technology
improvements and energy savings.
6.
DEPARTMENT AND INDIVIDUAL GOALS 20%
ACKNOWLEDGEMENT
I have been asked by my manager to reaffirm certain commitments I made at the time of my hire. I understand CalvertHealth
periodically reminds its employees of their obligations to help ensure compliance of all corporate and departmental policies. By my
signature below, I acknowledge the following responsibilities and reaffirm my continued obligation to them.
I am responsible for:
Understanding and striving to achieve CalvertHealth's mission and vision.
Safeguarding the privacy of all patients, employees, visitors, students and protecting the confidentiality of all related
information entrusted to my care.
Limiting my access to confidential information as required to perform my duties.
Reading, understanding, and abiding by CalvertHealth's policies; organizational and departmental.
Properly displaying CalvertHealth's identification badge.
Understanding my current job description.
Service Excellence
As a representative of CalvertHealth, all comments, attitudes, actions, and behaviors have a direct effect on the
organization's image and perceptions of service excellence. My interactions will be friendly, supportive, courteous, respectful,
cooperative, and professional. This behavior will promote an atmosphere of teamwork congruent to our mission, vision, and
strategic objectives.
Culture of Care
In an effort to improve patient safety, CalvertHealth supports a Just Culture. This culture of accountability promotes the
identification of human error (mistake), at-risk behavior (behavioral choice that increases risk), and reckless behavior
(disregard for risk). The goal is to maintain a culture for learning, safe systems, and well-managed behavioral choices.
Organization Ethics - Conflict of Interest, Code of Business Conduct & Compliance Program, and Standards of Conduct for Calvert
Health System
I acknowledge it is my responsibility to read and understand the Organization Ethics - Conflict of Interest Policy (GA-092), the
Code of Business Conduct & Compliance Program (GA-186) and the Just Culture/Standards of Conduct/Corrective Action (HR
3-08) policies located on CalvertHealth's Intranet. I agree to abide by these policies. If there is anything I do not understand, I
will contact my manager, Vice President, or the Chief Compliance Counsel at extension 2795 for clarification. I also verify I
know of no conduct or action on the part of any CalvertHealth employee, staff member, or supplier of goods or services that
I reasonably believe is or could be a violation of the above policies. If I wish to report any concern or action, I may do so by
placing a call to the Compliance Hotline at 410-535-8282
I understand my signature does not necessarily mean I agree with the performance evaluation. The performance evaluation wareviewed with me, and I understand that if I disagree with all or some of the evaluation, I am permitted to make comments below
organizations such as the Center for Medicare and Medical Services (CMS), The Joint Commission (TJC), and Fire Departments.
2.
Performs leadership and management functions by ensuring appropriate scheduling and workflows, hiring, training,
performance management including discipline, and payroll and timekeeping processing. Oversees contracts and contract
labor. Effectively manages staff in compliance with applicable regulatory bodies and all established policies, procedures, and
legal guidelines.
3.
Oversees and coordinates the daily operations of the department such as corrective and preventive maintenance on all
equipment, oversight of the work order system, and troubleshooting and resolving issues as they occur. Demonstrates
advanced level of expertise and may be required to assist with maintenance activities as needed.
4.
Demonstrates strategic thinking in planning, implementing, and evaluating systems, programs, and initiatives for the
department. Develops and implements operational objectives, goals, and specific strategies required to support and achieve
the strategic outcomes (capital equipment, replacement, maintenance) of the department.
5.
Provides input and evaluates options for major plant and equipment replacement systems identifying technology
improvements and energy savings.
6.
DEPARTMENT AND INDIVIDUAL GOALS 20%
ACKNOWLEDGEMENT
I have been asked by my manager to reaffirm certain commitments I made at the time of my hire. I understand CalvertHealth
periodically reminds its employees of their obligations to help ensure compliance of all corporate and departmental policies. By my
signature below, I acknowledge the following responsibilities and reaffirm my continued obligation to them.
I am responsible for:
Understanding and striving to achieve CalvertHealth's mission and vision.
Safeguarding the privacy of all patients, employees, visitors, students and protecting the confidentiality of all related
information entrusted to my care.
Limiting my access to confidential information as required to perform my duties.
Reading, understanding, and abiding by CalvertHealth's policies; organizational and departmental.
Properly displaying CalvertHealth's identification badge.
Understanding my current job description.
Service Excellence
As a representative of CalvertHealth, all comments, attitudes, actions, and behaviors have a direct effect on the
organization's image and perceptions of service excellence. My interactions will be friendly, supportive, courteous, respectful,
cooperative, and professional. This behavior will promote an atmosphere of teamwork congruent to our mission, vision, and
strategic objectives.
Culture of Care
In an effort to improve patient safety, CalvertHealth supports a Just Culture. This culture of accountability promotes the
identification of human error (mistake), at-risk behavior (behavioral choice that increases risk), and reckless behavior
(disregard for risk). The goal is to maintain a culture for learning, safe systems, and well-managed behavioral choices.
Organization Ethics - Conflict of Interest, Code of Business Conduct & Compliance Program, and Standards of Conduct for Calvert
Health System
I acknowledge it is my responsibility to read and understand the Organization Ethics - Conflict of Interest Policy (GA-092), the
Code of Business Conduct & Compliance Program (GA-186) and the Just Culture/Standards of Conduct/Corrective Action (HR
3-08) policies located on CalvertHealth's Intranet. I agree to abide by these policies. If there is anything I do not understand, I
will contact my manager, Vice President, or the Chief Compliance Counsel at extension 2795 for clarification. I also verify I
know of no conduct or action on the part of any CalvertHealth employee, staff member, or supplier of goods or services that
I reasonably believe is or could be a violation of the above policies. If I wish to report any concern or action, I may do so by
placing a call to the Compliance Hotline at 410-535-8282
I understand my signature does not necessarily mean I agree with the performance evaluation. The performance evaluation wareviewed with me, and I understand that if I disagree with all or some of the evaluation, I am permitted to make comments below
or submit them on another paper.
