Director, Perioperative Business Operations

Nemours is seeking a Director, Perioperative Business Operations for our Wilmington, DE location.

Primary Functions: 

The Perioperative Services Business Director is responsible for providing organization, planning, direction, and coordinated administration for the operating rooms at NCHDelaware, Deptford ambulatory surgery center (ASC) and Malvern ambulatory surgery facility (ASF) 

This position exists to support the Delaware Valley (DV) Vice President, Business Operations along with the Assistant Vice President, Perioperative Services & Sterile Processing as well as the SurgeoninChief (SIC).  The Business Director provides operational leadership assuring that the Department maintains a patient/customer focus while achieving fiscal viability by 
meeting/exceeding budget and operational targets.  The Director closely collaborates with the VP, AVP and the SIC developing strategic, operating, and financial plans to accomplish the Enterprise Mission and goals.  

The Director communicates with key members of the Hospital, Physician Practice, Risk Management, Quality, Safety, Compliance, Operational Finance, and all other stakeholders necessary to develop support profitable surgical volume growth across the DV.  

Required Skills: 

   Dynamic complex problem solving
   Excellent communication skills
   Advanced Microsoft Office skills including building financial models & projections
   Strong decisionmaking skills
   Interpersonal skills, including excellent written and verbal communication
   Flexibility to accept miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor or surgical leaders

Essential Functions: 

• Budget owner & Performance Metric user
  • Primary Periop user of Harmony financial system, including monitoring and analysis of financial statements, budget variances, and performance indicators. Compile monthly updates for Periop AVP, VP, Business Operations and SIC
  • Partner to Operational Finance building annual budget
  • Focus throughout fiscal year on metrics designed to improve financial performance relative to prior year and inline with five year target
• Supply Chain management
  • Lead and manage Perioperative Supply Chain team
    • Manager
    • OR Inventory Implant Coordinator
    • 3x Supply Chain & Logistic Techs
  • Shepherd new equipment, instrument and supply requests through RVP and other approval / assessment processes
  • Collaborate with Clinical Engineering to manage equipment fleet including projecting retirement and replacement for Capital Budget planning purposes
  • Manage surgical contracts and vendor relationships including
    • Clinical Service Contracts like one for Christiana ophthalmic scrub tech coverage plus specialty eye surgery supplies
    • Surgical equipment and instrumentation
    • Sterile Processing Department maintenance agreements on capital equipment (Steris), instrument maintenance (IMS), 3rd party telescope repairs
    • Software agreements including Sterile Processing Management (SPM) and Bluefin (IFU repository)
• Collaborate with Purchasing, Legal, Nursing & surgeons to negotiate favorable contract terms.
  • Draft business requirements to document needs contract will address
  • Develop Harmony reports, tools & workflows to match OR supply cost by division
• EPIC OpTime & OR Scheduling
  • Lead and manage scheduling team including 2x Administrative Assistants based at NCHDE and counterparts at ambulatory surgery facilities
  • Collaborate closely with OpTime clinical application team to develop & implement EPIC enhancements that improve efficiency, functionality and workflow
• Ensure accurate Charge Capture and improve Revenue Cycle performance
  • Ensure integrity of Charge Master, Item Master and other related datasets/tables
  • Understand insurance claim processes and terminology
  • Understand hospital/physician billing and medical terminology
• Be tactful and straight forward with difficult situations
  • Ability to maintain confidentiality
  • Ability to maintain composure during high pressure situations
  • Strong interpersonal/human relation skills
  • Ability to persuade and influence
• Strong advocacy for Nemours balanced across multiple OR sites
  • Thinks proactively
  • Works independently
• Special projects and other duties as assigned
   

Job Requirements: 

Master's Degree preferred. 

Bachelors degree plus relevant Master's coursework with significant Perioperative experience

More than 5 years of job-related experience required.

Prior budget responsibility required

As one of the nation's premier pediatric health care systems, we've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It's a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment.  All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.  

Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve.  Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org). 

To learn more about Nemours and our commitment to treat every child as if they were our own, visit us at www.nemours.org.