Director, People & Culture

Are you looking to make a difference in a mission-driven organization?

Consider joining The Night Ministry as our Director, People & Culture is a critical position that will provide guidance and leadership, play a key role in driving the next phase of growth at The Night Ministry, and develop an environment where our teams can thrive. This is an exceptional opportunity to design and lead strategies to recruit, develop, and retain top talent for an agency that utilizes an innovative approach to supporting individuals experiencing housing insecurity.

About The Night Ministry The Night Ministry is a non-denominational, Chicago-based organization that provides human connection, housing support, and health care to those who are unhoused or experiencing poverty. With an open heart, we compassionately accept each individual as they are and work alongside them to advocate for their immediate physical, emotional, and social needs while affirming our shared humanity.

In 1976, a group of diverse congregations founded The Night Ministry to address the challenges facing the Lakeview and Lincoln Park neighborhoods. Our first employee, Reverend Tom Behrens, met with homeless and disenfranchised individuals at night when they were at their most vulnerable. Under his leadership, The Night Ministry grew from a one-person operation touching hundreds of lives to a 150-employee organization serving thousands of individuals each year. The Night Ministry strives to be a work environment that is open to and affirming of everyone, regardless of gender identity/expression, race, ethnicity, religion, national origin, citizenship status, military service, partnership status, sexual orientation, age, disability, or any other category protected by law.

The Position

The Night Ministry is seeking an energetic, creative, and collaborative Director of People and Culture with exceptional judgment, interpersonal skills, and a desire to develop and grow a talented team, from attracting the best applicants to engaging employee advancement. As the Director, People & Culture, you will be responsible for:

Attract and Recruit Diverse Candidates

• Build on The Night Ministry's (TNM) current recruitment and hiring processes to attract quality diverse employees at every level.
• Define, create, and execute the communications strategy and branding for recruitment and talent acquisition, providing an exciting and accurate preview to candidates who are considering working at TNM.
• Build and maintain processes and systems to track and communicate with candidates.
• Ensure the effective onboarding of TNM Employees.
• Implement and continually improve TNM's onboarding and new hire training process, making sure that employees feel welcomed, informed about their benefits, and prepared to excel in their roles.

Lead Culture-Building

• Help define and create strategies for TNM's organizational culture goals, working to make TNM an employer of choice.
• Lead the DEI and Racial Equity initiatives, in alignment with department goals, ensuring that TNM is an equitable and inclusive workplace where all employees feel valued and can thrive through training, coaching, and overall strategy and practice.

Develop Talent and Drive Performance

• Continue to build and evolve TNM's talent development processes including organizational core competencies, goal setting, performance metrics, feedback, coaching, and semiannual reviews.
• Lead all aspects of HR operations including professional development for individuals and teams, succession planning, employee relations, recruitment and retention, training, HRIS, payroll, and benefits administration

Administer Benefits and Ensure Compliance

• • Manage TNM's compliance with all labor and employment laws keeping current on changes in local, state, and federal law.
  • Ensure that personnel policies are aligned with agency values and applied consistently, accurately,andmeetTNM'sstandards, well those regulatory agencies and applicablestateandfederal
  • Support and train supervisors in the consistent application of personnel policies and applicable legal requirements. This includes the process of voluntary termination and ensures that termination procedures are according to The Night Ministry's policy and applicable laws. Ensure employees are supported through voluntary separations from employment.
  • Develop annual budget for human resources and administrative expenses; monitor expenses monthly; approve invoices promptly for payment.
  • Perform a bi-weekly review of the payroll register with the Finance team.
  • Guide the development and coordination of front office policies and procedures to ensure a welcoming visitor experience at all sites, through the supervision of the front office lead
  • Meet regularly with employees in supervisory meetings; timely completion of mid-year and annual performance appraisals; timely review and approval of semi-monthly timecards.
  • Serve as an internal consultant to manage/mediate conflict
  • Drive operational efficiencies of the open enrollment, including, but not limited to, evaluation, in conjunction with an insurance broker.
  • Ensure timely maintenance of personnel files, ensuring that files contain appropriate documentation required by law and regulatory agencies, such as the Department of Children & Family Services.
  • Ensure efficiency in HumanResourcesdata, including implementation of viable HRIS and online application processes.
  • Participateineducationalandprofessionalorganizations consistent with business
  • Ensure processing for claims and appeals, when necessary, is efficient, timely, and thorough, for worker's compensation, FMLA, and unemployment.

Essential Qualifications and Experience:

• Bachelor'sdegreeinHumanResources, business administration,or related field required
• A minimum of 5-7 years of progressive experience in human resources management required
• Minimumof3-5yearssupervisoryexperience required
• FamiliaritywithHRISsystemsandpayroll management
• Fluent in change management strategies and best practice; proven success in implementing change across an organization
• Experienced coaching employees and management through complex employee relations issues and making recommendations that are consistent with agency values, policies and procedures, and applicable Illinois and Federal labor statutes.
• Demonstratedknowledgeofhumanresourcebestpracticesinrecruiting, benefits administration, employee relations, payroll, and policy development, preferably in a non-profit

Skills & Traits:

• People person who take pride and pleasure in developing talent and creating engaging workplace cultures and environments for staff at all levels and from varied backgrounds
• Highly skilled communicator; exceptional interpersonal and relationship-building skills
• Highly skilled at project management; proven success working in a fast-paced environment and delivering against multiple work streams
• Data-driven and results-oriented; proven ability to manage data/metrics and make data-informed decisions
• Trustworthy in managing sensitive situations and information; you are discrete, professional, and possess excellent judgment
• Collaborative; you enjoy gathering stakeholder input to create innovative shared solutions that meet the needs of the organization
• Detail-oriented and compliance-minded; You take pride in ensuring that the work you produce is delivered with excellence
• Comfort with the uncertain; you are motivated to move forward, make decisions, and finalize details quickly once information is available
• Committed to equitable and inclusive practices in all phases of your work

Reporting to this position: HR Generalist, Talent Acquisition Specialist, Receptionist

According to The Night Ministry's policies, this position is expected to carry a cell phone and is eligible for partial reimbursement of monthly cell phone bills.

The Team

The Director, People & Culture will join the Administration team whose values are as follows:

1. Teamwork: The success of one is a success for all. We work side by side, supporting one another to achieve goals. Actively and openly, we share outlooks and information to benefit others.
2. Integrity: Uphold integrity. Our work is accurate, high quality, honest, and intentional; qualities we bring to our relationships with clients, and each other.
3. Compassion: Embody compassion. We listen intently, seeking to understand - never to assume. Without exception, we respect all community members.
4. Creative: Innovate. With open minds and adaptable approaches, we find fresh ways to reach and exceed goals.
5. Commitment & Initiative: We bring our best. We are thorough, dedicated, proactive, and personally accountable for our work. A healthy work-life balance grounds and supports our achievement.

Technology Your work will involve Microsoft Office - Word, Excel, PowerPoint, Outlook, Teams, and Zoom. The Night Ministry encourages continuous learning and is supportive of its employees' continuing education.

If you feel that you would be right for this position, are passionate about our mission, and think you have what it takes to succeed in this role even if you don't check all the boxes, please apply. We'd appreciate the opportunity to consider your application which has a salary rangeof $94,000-$99,000 plus benefits after 30 days of employment, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

The Night Ministry is committed to racial equity in its services, its organizational structure, and its policies and procedures. Given that the majority of those whom The Night Ministry serves and the majority of our staff are people of color, we must center racial equity in our day-to-day operations as well as in our strategic planning and take deliberate and thoughtful action to become an anti-racist organization.

Through this work, we will identify and dismantle institutional racism that exists within our organization. We will empower staff, clients, and partners with the tools and support to disrupt white supremacy within the confines of the agency and within the spheres in which we operate. We commit to the ongoing, collective assessment of where we are as an organization and where we want to be while formulating and taking the necessary steps to get there. We call upon all members of our community, from staff, volunteers, and supporters to our clients, to engage with us on our commitment to anti-racism.