Director Of Workplace Services

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What is your day to day?

• Manage the client relationship with Nike GPS and act as a single point of contact for WS account issues.
• Coordinate the delivery of monthly and quarterly reporting and participate in operations meetings.
• Understand WHQ real estate portfolio and strategic campus master plan to drive leading-practice solutions.
• Recommend staffing levels and ensure consistency in service delivery through training and review of deliverables.
• Manage the WS team, set goals, assess performance, and collaborate on continuous improvement initiatives.
• Summarize findings and make recommendations for action, including reviewing migration plans and ensuring space changes align with long-term plans.
• Measure, monitor, and report cost saving and value-added contributions, establish and monitor the WS service line's budget and revenue, and manage WS KPI process.

Desired experience and technical skills:
Required:

• BS/BA degree in Corporate Real Estate, Architecture, Interior Design, or Facilities Management.
• 10-12+ years of experience in corporate real estate/occupancy planning/workplace operations at a leadership level.
• Strong oral/written communication and client relationship management skills.
• Strong people management skills with a history of high employee satisfaction and engagement.
• Proven client relationship management skills in a matrixed organization
• Ability to embrace change and ambiguity and rally teams and resources.
• Excellent time management and delegation skills in a fast-paced, highly matrixed environment.
• Proficiency in Microsoft Excel, Microsoft Project, and the Microsoft Office suite.

Preferred:

• Experience with managing vendor relationships and support vendors.
• Knowledge of space policies/standards, procedures, and protocols.
• Familiarity with data consolidation and visualization tools like Power Point.
• Ability to utilize planning tools beyond Microsoft Project.
• Understanding of financial metrics and reporting.

Location:
Hybrid -Beaverton, OR
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible and Remote Work Arrangements may be available

About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.