Director Of Technology And Informatics

Introduction

Do you want to join an organization that invests in you as a Director of Technology and Informatics? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director of Technology and Informatics like you to be a part of our team.

Job Summary and Qualifications

The Health Information Management (HIM), Coding, and Abstraction organization within Parallon continues to transform by expanding services and improving processes with enabling Technology and analytics solutions. Reporting to the AVP, Technology and Informatics, the Director, Technology and Informatics will partner with HIM/Coding Operations, Vendor Resource Management (VRM), Coding Quality Review (CQR) and Clinical Data & Registry Abstraction (CDRA), Field Leadership, and ITG to provide direction, consultation, and oversight for technologies utilized within the HIM, Coding, & Abstraction portfolio. Additionally, the Director, Technology and Informatics will provide leadership in HIM, Coding, & Abstraction governance activities, including the creation, facilitation, and maintenance of standards, policies and procedures for ingestion, curation, sharing, and archiving.

What you will do in this role:

• Handles and maintains confidential data sources.
• Directs, coaches, and motivates team members for results.
• Performs staff reviews and prepares performance documents for direct reports.
• Successfully manage day-to-day priorities for team members to ensure proper focus and activities align with overall priorities.
• Practices and adheres to the Company’s Code of Conduct philosophy.
• Practices and adheres to the Company’s Mission and Values.
• Participates in project planning and leads the Technology and data execution planning pieces of the project.
• Partner with operational areas towards the creation of project and operational support documentation, such as business requirement documents, process and data flow diagrams, implementation plans and testing scripts, and reporting requirements.
• Partners with ITG product owners to ensure products meet end-user needs, business objectives, are compliant and up to date with regulatory specifications.
• Oversee the evaluation of business and user needs, documents findings and recommend changes to business processes in support of operational stakeholders.
• Assess the expected performance to delivered results to monitor success and influence future enhancements.
• Assists in administration of HIM, Coding, and Abstraction Business Intelligence (BI) reporting tools, sites, adhering to content publishing standards set forth by established governance bodies.
• Directs the ongoing monitoring and refinement of reports, as assigned.
• Maintains ownership of Technology and analytics pipeline intake with HIM, Coding& Abstraction team members, ITG BI, ITG Data Science, ITG Product Development, and other stakeholders
• Ownership of all HIM, Coding and Abstraction front end intake sources (such as Sharepoint collector sites).
• Oversees the review of incoming requests for completeness, including follow-ups on needed information and necessary research for requirements development.
• Facilitates requirements elicitation sessions using various techniques with diverse internal and external stakeholders.
• Fosters the translation of Technology and analytics requests into business/technical requirements to ensure business owner alignment with scope and deliverable format.
• Enforces information staying up to date to support leadership prioritization.
• Communicates routinely to Manager on any significant issues, status of projects, barriers and successes.
• Navigates between competing priorities, perspectives, and needs from business partners – guides stakeholders towards the best “collective outcome.”
• Responsible for collaborating with teams, communicating with stakeholders, and providing subject matter expertise in a fast-paced environment.
• Supervises Technology and/or data projects in collaboration with HIM, Coding & Abstraction department team members, IT BI, IT Data Science and other various roles to evaluate outcomes across enterprise.
• Collaborates with other stakeholders around opportunities for alignment with governance processes against other competing workflows.
• Engages stakeholders to resolve issues with data transmission, or to coordinate changes in file layouts or file processing.

What qualifications you will need:

• Bachelor's degree in analytics, business analytics, statistics, computer science or related field preferred
• Master’s degree in the above preferred
• 3 years of reporting and data analysis experience required
• Advanced Microsoft Excel proficiency required
• Analysis of healthcare related data preferred
• Experience using market BI tools such as Power BI, Tableau, MicroStrategy, QlikView, etc., a plus
• Experience working with enterprise-sized (very, very large) data sets a plus
• Management experience preferred

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director of Technology and Informatics opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.